Communications Manager

Posted 4 Days Ago
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Surry Hills, Sydney, New South Wales
Hybrid
Senior level
Healthtech • Software • Telehealth
The Role
The Communications Manager will develop and execute communication strategies, manage media relations, drive earned media coverage, and support influencer partnerships to enhance brand reputation.
Summary Generated by Built In

G’day, we’re Mosh & Moshy.

We’re a digital health platform improving access to evidence-based care across Australia. Through telehealth-first programs across men’s and women’s health, we’re redefining how preventative care is delivered.

As we continue to scale, we’re bringing communications in-house for the first time. We’re looking for a Communications Manager to shape and elevate the Mosh and Moshy story – positioning us as leaders in digital health, preventative care and modern wellness.

This is a 12-month full-time contract role, with strong potential to evolve into a permanent position as we build this capability internally.

The Opportunity

This role exists to build brand authority and earned impact. As our Communications Manager, you will:

  • Develop and execute a proactive communications strategy
  • Identify media angles that position Mosh and Moshy as category leaders
  • Drive earned media coverage
  • Lead influencer communications strategy
  • Strengthen our external brand voice and reputation.

You’ll work closely with Marketing, Founders, Product and Performance to ensure communications activity directly supports growth objectives.

This is the first time we are building this specialism in-house – meaning you’ll have genuine ownership and influence in shaping how this function operates.

What You’ll Be Doing

Communications Strategy & Media

  • Develop and execute proactive PR and communications strategy
  • Identify trends and cultural moments to secure earned media
  • Draft press releases, key messaging and media pitches
  • Manage inbound media enquiries and spokesperson coordination
  • Build and maintain journalist and media relationships
  • Track and report on earned media performance

Influencer & Brand Partnerships

  • Lead influencer strategy from a communications lens
  • Ensure consistent storytelling across influencer and ambassador partnerships
  • Support campaign launches and brand announcements

Reputation & Crisis

  • Support crisis communications planning and response
  • Ensure message consistency across major initiatives
  • Strengthen brand authority across earned channels

Cross-Brand Support

  • Support communications initiatives for partner brand The Healthy Mummy

What You’ll Bring

  • 5+ years’ experience in communications, PR or brand marketing
  • Proven experience securing earned media coverage
  • Experience drafting press releases and media materials
  • Experience using AI-powered pitching or PR tools (e.g. JustReachOut, PressPal.ai, Influencing or similar)
  • Strong influencer communications experience
  • Confident relationship builder across media and external stakeholders
  • Commercially minded  able to connect comms activity to growth outcomes
  • Crisis communications experience highly preferred
  • Passion for health, wellness or mission-led brands

Who You Are

  • Strategic storyteller
  • Proactive operator
  • Commercially aware
  • Collaborative and cross-functional
  • Comfortable taking ownership of brand voice and external reputation

What’s on offer

12-month full-time contract.

Hybrid working environment – Sydney office (4 minutes from Central Station), typically Monday, Wednesday and Friday.

You’ll also enjoy:

  • Access to on-demand training and development
  • Up to 16 weeks paid parental leave
  • Product discounts
  • Two extra days of annual leave each year
  • Purpose leave (mental health or L&D)
  • EAP and wellbeing programs
  • ClassPass credits
  • The opportunity to shape a new in-house communications function

Better, together

We believe diverse perspectives build better healthcare experiences.

If you’re excited to build brand authority in digital health — we’d love to hear from you.

Top Skills

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The Company
HQ: Surry Hills, New South Wales
130 Employees
Year Founded: 2017

What We Do

Australia's first end-to-end, entirely digital healthcare platform for prescribing and delivering medicines direct to consumers (partnering with doctors, nurses and pharmacists)

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