Communications Manager, México

Communications Manager, Mexico - Hybrid (Greater Mexico City)

Change.org is searching for a Communications Manager to join our small but mighty team in Mexico who will report to our Associate Marketing and Communications Director. 

Embark on an exciting journey leading Change.org's Communications team in Mexico, where you'll successfully amplify the powerful narratives of petition starters across diverse media and digital landscapes. Help envision and execute a visionary media and marketing strategy for the Mexican brand, steering a passionate team your leadership will be the catalyst for impactful stories that resonate, motivate, and shape a brighter future. 

We’re a social impact business (a public benefit company), and the world's largest social change platform with 100 million users, 40,000+ campaigns launched on the site every month, and a 100% user-generated revenue model. Our users win campaigns for change once every hour. We’re working for a world where no one is powerless, and where creating change is a part of everyday life. We’re just getting started and hope you’ll join us!

In the last decade in Mexico, from the mobilization against the Maya train to the campaign to increase vacation days, many nation wide movements were born on Change.org. From the campaign Cáncer Warriors to ask for the release of the elephant Eli , dozens of local, national and international victories are happening every day thanks to the power of our users who are changing our country. 

Key Outcomes:

In this role, you will be balancing your time between hands-on tactical communications work (80% of your time) and people management responsibilities (20%). 

• Lead Communications teams in Mexico to implement the global strategy across owned and earned media. Manage a small comms squad to amplify compelling petitions and movements on Change.org  and drive impact and brand awareness around campaigns in México. 
• Divide work to support petition starters to get media attention, reach decision makers, organize digital and in-person tactics, etc. Lead on the storytelling of these impact moments to Change.org users and a wider media audience. 
• Demonstrate measurable improvement in desired brand perception in Mexico
• Contribute to growth in platform activity and revenue in Mexico
• Build and maintain relationships with media, influencers, organizations, activists, decision makers and community leaders in key issue areas to facilitate the use of our platform for social change. 
• Collaborate with other functional leads to hone a global brand strategy, contributing to department strategy, goals and culture.

The most important skills and capabilities for the role are:

• A strong background in marketing, communications, and brand management  
• Track record of success developing and executing multi-channel campaigns powered by creative storytelling that drive perception change and inspire action from key audience
• Notable experience leveraging organic social media and influencer relationships for business impact
• Experience leading a corporate communications program, including crisis management
• Demonstrated ability to lead, coach, and performance manage a team

Communications:

• You are advanced in comms outreach skills. You have a flair for creative media relations or engaging multimedia strategies and you're an expert in some specific outreach skills. You know how to make a highly effective pitch and to develop a media strategy that would gain attention of decision makers and the public. 
• You have an extensive network in Mexico which is a testament to your ongoing, impactful relationships with journalists and influencers across various sectors like entertainment or politics. 
• You have an advanced understanding of the PR and social landscape in Mexico, with a knack for predicting exciting editorial calendars and pinpointing key figures for content distribution. 
• You have exceptional communication skills that make complex topics a breeze for any audience or stakeholder. 
• You have expertise in strategy and data-driven decision-making. 

Management: 

• You can autonomously manage a team, you know how to allocate resources effectively to achieve the goals, you provide regular timely guidance to your direct reports and  deliver constructive feedback on daily operations, you’re flexible and adapt well in multifaceted roles.
• Your dedication to investing in, nurturing, and fostering the growth of others is an essential aspect of your approach.
• Your commitment to coaching others reflects your dedication to elevating the entire team, leveraging your tactical expertise to set new standards.

Culture alignment: 

• Open & inclusive: You support the values of an open platform and are willing to help amplify a wide variety of campaigns that are policy-compliant and started by individuals across France.
• Deliver results: You have a can-do, positive attitude, are self-motivated and keen to learn. You thrive working in a fast paced and data-informed news or tech environment, and are willing to take risks, fail, learn and adapt.
• Championship teams: You are low-ego and you’ve got a strong sense of fun and give-and-take - our small team is constantly pushing each other to challenge assumptions, go all-in, and imagine the impossible.

Target experience:

• 5-8 years of experience across one or more of the following: media, comms, brand, public relations
• 3+ years of experience managing social media channels for a brand, company or organization
• 2+ years of management experience of managing a team of at least 2 persons 
• Spanish proficiency (C2)
• English proficiency (Minimum B2)

Interested? Great! Here's what you should know:

This is a full time, hybrid role based in Mexico and requires in-person meetings in Greater Mexico City. 

Our compensation philosophy is based on pay equity. All of our salaries are determined before we launch a role – they are based on a predetermined salary scale, the level on that scale and the cost of labor for that location. The annual salary of a Communications Manager is 994,500 MXN in Mexico.

Benefits and perks also vary based on location. We typically offer a fully remote workforce, 100% employer-paid health plan options, life insurance, unlimited PTO, and 18 weeks of parental leave. 

Our evaluation process is as follows:

• Recruiter Screen (conducted in English)
• Hiring Manager Interview (conducted in Spanish & English)
• Take Home Task (submit in Spanish & English)
• Team Interview (conducted in Spanish & English)
• Executive Interview (conducted in English)

Note: While we are a global company, we ask that you please submit your resume and application questions in English.

We know the confidence gap and imposter syndrome can get in the way of meeting amazing candidates like you, so please don’t hesitate to apply—we’d love to meet you. We also know it’s rare for someone to meet 100% of the qualifications. Please apply anyway!

We actively encourage applicants from diverse backgrounds and perspectives to apply. At Change.org, we are dedicated to fostering a diverse and inclusive workplace. We invest in programs to support our diverse workforce, offer inclusive onboarding experiences and affinity groups, celebrate the heritage of our staff, provide training on working across differences, and maintain fair and transparent salary scales. All qualified applicants will receive consideration for employment without regard to race, color, national origin, disability, veteran status, sexual orientation, gender, or culture.

We are committed to providing reasonable accommodations throughout the recruitment process for candidates with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

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