Communications Manager, Cyber

Posted Yesterday
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Richmond, VA
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
The Communications Manager will lead communication strategies for Cyber priorities, create content for various channels, and collaborate with teams to understand their communication needs. This role involves managing multiple projects and effectively conveying complex information in an engaging manner while supporting the Chief Information Security Officer.
Summary Generated by Built In

Center 1 (19052), United States of America, McLean, Virginia
Communications Manager, Cyber
We're seeking a Manager to join the Cyber Communications team within Corporate Communications to help communicate Cyber priorities and initiatives both within the department as well as across Capital One. You'll also support our Chief Information Security Officer. You'll get to work with different functional groups and you'll work on a variety of topics such as cybersecurity, business management, HR, diversity/inclusion/belonging, training, and more.
We're looking for an individual who is excited about helping to craft and drive our communications agenda as well as playing an integral part of the evolution of our organization while supporting all facets of communications. We need an individual who loves to edit and write, and has a knack for boiling down complicated topics into succinct, engaging content. We need someone who can sift through the weeds, and isolate high-level themes that are focused on the impact and "so what" of the work. We operate in a fast-paced environment with constantly evolving priorities and needs.
The candidate should possess excellent written and verbal communications skills along with a curiosity to learn about new technologies/channels, expertise in relationship-building, and strong project management skills with the ability to manage multiple projects and deadlines at once.
Responsibilities:

  • Lead communication plans and campaigns to help drive Cyber's programmatic priorities and initiatives
  • Write, edit and deliver communication content in various channels (weekly newsletter, email, Pulse, slack, etc.)
  • Partner and consult with customers to determine needs and provide creative, effective solutions


The Successful Candidate will have:

  • Excellent written and verbal communication skills
  • Experience with a variety of communication channels (gmail, Zoom, Slack, etc.)
  • Ability to manage multiple tasks and work effectively across organizations and levels
  • Strong organizational skills and attention to detail
  • Ability to proactively problem solve and self-motivate
  • Pose insightful questions, listen to others and learn
  • Proclivity to action vice rumination
  • Openness to regular and candid feedback


Basic Qualifications:

  • Bachelor's degree or military experience
  • At least 5 years of experience in Communications


Preferred Qualifications:

  • Technical communications background
  • 7+ years of experience
  • Outstanding communication and presentation skills, both written and verbal.
  • Ability to distill complex and sometimes voluminous content into clear, concise and engaging communications.
  • Experience leveraging data to create and execute communications strategies, plans, programs and events.


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

What the Team is Saying

Ryan Page
Kristen Cornelsen
Natalia Bachmann
The Company
HQ: McLean, VA
55,000 Employees
Hybrid Workplace
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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