Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team!
Zantech is looking for a Communication Strategistto contribute to the success of our Business Process Improvement and Management Support Services project for an upcoming Hybrid role based out of the Washington DC Metro area.
The Communication Strategist will develop and execute comprehensive communication strategies for USCIS Business Process Improvement and Management Support Services. Support organizational change management initiatives and ensure effective stakeholder engagement across VER and FOD directorates to facilitate successful project implementation and adoption.
Responsibilities include, but will not be limited to:
- Develop change management strategies for business process transitions
- Develop and execute comprehensive management strategies, including communication plans, training, and phased deployment approaches
- Support workforce training and stakeholder engagement
- Develop and execute communication strategies with clearly defined target audiences, key messages, and delivery channels
- Ensure all communications adhere to Plain Language guidelines and 508 compliance standards
- Develop communication strategies aligned with VER, FOD, USCIS, and DHS priorities
- Advise PMs and POs regarding messages for target audiences, including defining specific messages, identifying most effective avenues, and optimizing the timing and sequencing of key outreach and activities
- Facilitate stakeholder engagement, awareness campaigns, and training sessions
- Leverage Prosci, lean Agile, and Scaled Agile Framework (SAFe) methodologies for change adoption
- Implement feedback and continuous improvement around change management and adoption, including use of retrospectives, surveys and survey data, and frequently asked questions (FAQs)
- Leverage best practices and leading technologies (i.e., Infographics, the Adobe Suite, Microsoft Suite of products, Mural, etc.) to develop innovative communications products
Required Experience or Knowledge of the following technologies/functions:
- Minimum of 7 years of experience developing and executing strategies for federal programs
- Demonstrated expertise in executive-level communications, messaging frameworks, and stakeholder engagement
- Experience supporting organizational change management initiatives
- Strong writing, editing, and presentation skills tailored for diverse audiences
- Ability to coordinate across functional teams to ensure clear, consistent messaging
Required Education/Certifications:
- Bachelor's degree in Communications, Public Relations or related field
Preferred Education/Certifications:
- Prosci Change Management Certification or similar professional certification
Required Security Clearance:
- US Citizenship and the ability to obtain and maintain an active DHS background investigations or higher clearance, per contract requirements.
“Outstanding Performance…Always!”
Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team!
Top Skills
What We Do
Zantech was founded in 2007, by Zia Islam with the vision of building an organization, highly skilled at developing technology-oriented solutions for information systems requirements, for Federal Government customers. Zantech was created based on high quality standards, integrating lessons learned from GM as well as incorporating CMMI ML3 DEV and Six Sigma methodologies for quality and adaptive agile principles for efficient, timely performance. In this way, Zantech is taking the rigorous methodologies that are used in commercial sectors and applies them to reduce waste while improving accuracy and efficiency in our government contracts. Our focus on continuous process improvement has guided Zantech to ensure that we have consistent, reliable service across all geographic sites while recognizing and meeting the specific requirements.
Zantech is one of the fastest-growing IT solutions and business strategy Government Contracting firms. We apply state-of-the-art methodologies to develop total systems solutions that meet mission-critical requirements and develops customer-specific solutions for enterprise information systems. Zantech has successfully executed more than 75 prime contracts with the Department of Defense, Department of Homeland Security, Department of State, NASA, and many other Federal departments and agencies.
Zantech provides high quality, cost effective, state-of-the-art holistic solutions to satisfy and exceed customer requirements. Zantech is focused on providing “Outstanding Performance…Always” to our customers.
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