The Role
Develops, edits, schedules, and distributes internal communications across multiple brands and audiences. Maintains intranet content, brand dashboards, and shared communication channels while coordinating approvals and cross-functional inputs. Supports virtual and in-person events through webinar administration, logistics planning, presentation creation, and run-of-show coordination. Requires strong writing, editing, organization, problem-solving, communication, and project coordination skills in a fast-paced environment.
Summary Generated by Built In
Job Summary & Responsibilities
PRIMARY ACCOUNTABILITIES:
Internal & Cross-Brand Communications
* Manage End-to-End Communications: Oversee the development, scheduling, and distribution of multiple weekly company communications across various internal channels.
* Content Creation & Editing: Draft, proofread, and format thoughtful communications, tailoring tone, context, and messaging to suit diverse audiences and business objectives.
* Cross-Functional Collaboration: Partner with cross-functional teams to gather inputs, incorporate feedback, secure necessary approvals, and ensure timely distribution of final communications.
* Process Management: Facilitate internal communication request workflows, optimizing content and streamlining processes for efficient turnaround
Digital Platforms & Intranet Management
* Intranet Ownership: Maintain and update the company intranet, ensuring content remains fresh, accurate, organized, and engaging.
* Dashboard Management: Manage and monitor dashboards across multiple brands to ensure information remains up to date.
Event Planning & Support
* Event Coordination Assistance: Support virtual and in-person events from end to end, including webinar administration, logistics planning, and presentation material creation.
* Content & Logistics Alignment: Coordinate event materials and run-of-show logistics to deliver seamless event experiences.
KNOWLEDGE, SKILLS, & ABILITIES:
Education:
* Bachelors Degree in Communications or related field; experience may be substituted for part of preferred educational qualifications as appropriate.
Experience:
* Minimum 2 years of related experience; restaurant/food service preferred
* Experience in a Franchise organization a plus.
Skills/Competencies/Certifications:
* Ability to work well within a fast-paced environment.
* Must possess effective written and verbal communication skills for interface with individuals of differing knowledge levels
* Demonstrated problem-solving/analytical skills
* Ability to manage internal relationships and address problems/issues as they arise in a professional and productive manner
* Ability to multi-task, prioritize and organize work to meet deadlines and multiple requests, required
* Must be self-motivated with strong initiative to learn, and a self-starter able to deal with abstract and non-routine issues
* Ability to work in a team-orientated, collaborative environment
**Please note: This is a hybrid role, with an expectation of three days per week working in-office at our BBQ Holdings office in Minnetonka, MN.
POSITION SUMMARY:
Responsible for helping to facilitate the internal communications process across multiple BBQ Holdings brands, including the development, editing, and timely distribution of weekly messaging to Franchise Owners and internal employees. Partners closely with cross-functional teams to gather feedback, streamline approvals, and align messaging across departments. Manages key digital touchpoints--including various brand-specific dashboards, company intranet, and shared communications inboxes--to ensure clear, consistent alignment across the organization. The ideal candidate is a skilled writer, clear communicator, and strong project coordinator who thrives in a fast-paced environment.
Responsible for helping to facilitate the internal communications process across multiple BBQ Holdings brands, including the development, editing, and timely distribution of weekly messaging to Franchise Owners and internal employees. Partners closely with cross-functional teams to gather feedback, streamline approvals, and align messaging across departments. Manages key digital touchpoints--including various brand-specific dashboards, company intranet, and shared communications inboxes--to ensure clear, consistent alignment across the organization. The ideal candidate is a skilled writer, clear communicator, and strong project coordinator who thrives in a fast-paced environment.
PRIMARY ACCOUNTABILITIES:
Internal & Cross-Brand Communications
* Manage End-to-End Communications: Oversee the development, scheduling, and distribution of multiple weekly company communications across various internal channels.
* Content Creation & Editing: Draft, proofread, and format thoughtful communications, tailoring tone, context, and messaging to suit diverse audiences and business objectives.
* Cross-Functional Collaboration: Partner with cross-functional teams to gather inputs, incorporate feedback, secure necessary approvals, and ensure timely distribution of final communications.
* Process Management: Facilitate internal communication request workflows, optimizing content and streamlining processes for efficient turnaround
Digital Platforms & Intranet Management
* Intranet Ownership: Maintain and update the company intranet, ensuring content remains fresh, accurate, organized, and engaging.
* Dashboard Management: Manage and monitor dashboards across multiple brands to ensure information remains up to date.
Event Planning & Support
* Event Coordination Assistance: Support virtual and in-person events from end to end, including webinar administration, logistics planning, and presentation material creation.
* Content & Logistics Alignment: Coordinate event materials and run-of-show logistics to deliver seamless event experiences.
KNOWLEDGE, SKILLS, & ABILITIES:
Education:
* Bachelors Degree in Communications or related field; experience may be substituted for part of preferred educational qualifications as appropriate.
Experience:
* Minimum 2 years of related experience; restaurant/food service preferred
* Experience in a Franchise organization a plus.
Skills/Competencies/Certifications:
* Ability to work well within a fast-paced environment.
* Must possess effective written and verbal communication skills for interface with individuals of differing knowledge levels
* Demonstrated problem-solving/analytical skills
* Ability to manage internal relationships and address problems/issues as they arise in a professional and productive manner
* Ability to multi-task, prioritize and organize work to meet deadlines and multiple requests, required
* Must be self-motivated with strong initiative to learn, and a self-starter able to deal with abstract and non-routine issues
* Ability to work in a team-orientated, collaborative environment
Skills Required
- Bachelor’s degree in Communications or a related field, or equivalent experience substituted for part of the educational qualification
- Minimum 2 years of related experience
- Effective written and verbal communication skills
- Problem-solving and analytical skills
- Ability to manage internal relationships and resolve issues professionally
- Ability to multitask, prioritize, organize work, and meet deadlines
- Self-motivated, proactive, and able to address abstract and non-routine issues
- Ability to work collaboratively in a team environment
- Restaurant or food-service experience
- Franchise organization experience
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The Company
What We Do
BBQ Holdings, Inc. is a multi-brand restaurant company and a division of MTY Food Group. It owns, operates, and franchises several restaurant brands in the United States, including Famous Dave's, Village Inn, Granite City, Baker's Square, Barrio Queen, and Sauce Pizza and Wine. The company's mission is to invigorate these brands and supercharge their long-term growth by bringing together complementary brands to make them stronger.
