Communication Consultant

Posted 2 Days Ago
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Malvern, PA, USA
In-Office
Senior level
Fintech
The Role
Consult with plan sponsors to develop and implement effective communication strategies for participants, driving financial success and engagement. Analyze metrics and insights to ensure tailored solutions meet client needs, while participating in special projects as assigned.
Summary Generated by Built In

Consult with our Workplace Solution's plan sponsors to create and implement effective communications strategies for plan participants to drive their financial success. You will leverage key insights and engagement best strategies to develop impactful strategies that drive targeted initiatives, deepen participant relationships and deliver positive outcomes. 

Responsibilities: 

  • Represent Vanguard’s participant experience to a book of business, ensuring they fully understand and appreciate our services and offerings. 

  • Develop participant engagement strategies tailored to provide solutions that meet client and participant needs, leveraging our best-in-class approach. 

  • Consult with plan sponsor clients using key plan metrics, participant insights, and our proven participant communications approaches to drive positive participant outcomes. 

  • Leverage plan sponsor/ participant engagement data and insights to create and deliver participant engagement strategies.  Identify trends for future application. 

  • Understand Vanguard products and services, both within the retirement plan and beyond, in order to offer our holistic solutions for plan participants. 

  • Leverage Vanguard’s proven communication best practices to engage participants.  

  • Participate in special projects and perform other duties as assigned. 

Qualifications: 

  • Minimum five years of related work experience, including strong experience engaging with external clients and/or senior, influential stakeholders, with demonstrated executive presence (B2B preferred). 

  • Develop participant engagement strategies tailored to provide solutions that meet client and participant needs, leveraging our best-in-class approach. 

  • Experience/familiarity with the 401(k) recordkeeping business preferred. 

  • Undergraduate degree or equivalent combination of training and experience. 

 

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills Required

  • Minimum five years of related work experience
  • Strong experience engaging with external clients and/or senior stakeholders
  • Experience with 401(k) recordkeeping business preferred
  • Undergraduate degree or equivalent combination of training and experience

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
Charlotte, NC
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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