Commercial Underwriting Supervisor

Overview:

Good things are happening at our company! We are a leading provider of Property & Casualty insurance products and services, offering coverage through a nationwide network of independent agents and brokers. Our organization is financially strong, highly rated by AM Best, and committed to delivering top-tier service to our policyholders.

Headquartered in the Northeast, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide.

Job Description:

The Supervisor is responsible for the day-to-day operations of a team, ensuring efficiency, quality, and continuous improvement. Key responsibilities include:

• Supervision and oversight of staff, including production, quality, and training for both new and existing team members.
• Providing regular coaching and constructive feedback to employees.
• Managing workflow and service levels to ensure operational efficiency.
• Monitoring daily production within the unit and making necessary adjustments.
• Maintaining regular communication with agents to support business needs.
• Handling and responding to escalated calls and emails professionally and efficiently.

Preferred Knowledge & Skills:

• Bachelor’s degree or an equivalent combination of education and experience preferred.
• Knowledge of Workers' Compensation, Commercial Auto, and Businessowners Policy (BOP) preferred.
• Minimum of 4 years of underwriting experience in commercial lines.
• Prior supervisory experience preferred, though a combination of insurance experience and relevant work history will be considered.
• Strong leadership abilities with a proactive approach to team management.
• Excellent problem-solving and analytical skills.
• Exceptional oral and written communication skills.
• Strong organizational skills with attention to detail and accuracy.
• Proficiency in computer applications and underwriting systems.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

Benefits:

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on the first day of employment
• 401K retirement plan with company match
• Generous paid time off to support work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

If you are an experienced professional with strong leadership and underwriting skills, we encourage you to apply and become part of our growing team!