Commercial Solutions Engineer - EMEA

Reposted 2 Months Ago
Be an Early Applicant
27 Locations
Remote or Hybrid
Mid level
Artificial Intelligence
The Role
The Commercial Solutions Architect will optimize the user journey, support customer success, execute POCs, and deliver product demos.
Summary Generated by Built In
About Dash0

Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product developers love, with transparent pricing and built-in cost control.

The Opportunity

As a Commercial Solutions Engineer, you will act as a trusted technical advisor to our customers and prospects in the commercial segment. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating Dash0's technical capabilities in real-world environments.

You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This role is based in Amsterdam.

Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!

What You'll Do

  • Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.

  • Translate complex customer requirements into scalable, performant, and maintainable Dash0 implementations.

  • Develop and execute Proofs of Concept (POCs) that highlight Dash0's differentiated technical capabilities.

  • Deliver engaging technical demos and presentations tailored to engineering and executive audiences.

  • Collaborate closely with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice.

  • Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design.

  • Create and maintain reusable demo environments, reference architectures, and POC templates.

  • Partner with Product Management to provide technical insights that influence roadmap and feature priorities.

What You Bring

  • Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.

  • Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.

  • Strong understanding of modern DevOps, SRE, and platform engineering practices.

  • Excellent communication skills — you can explain complex observability concepts clearly to both engineers and decision-makers.

  • Ability to create and execute technical demos, architectures, and POCs that prove business value.

  • Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams.

Nice to Have

  • Experience with CRM tools (HubSpot) for collaboration and pipeline visibility.

  • Contributions to technical content — blog posts, conference talks, or open-source documentation.

  • Familiarity with the CNCF ecosystem and community.

  • Experience in a high-growth, venture-backed startup environment.

Why Dash0

This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel, and Cherry Ventures, and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B, and we're just getting started.

If you're looking for a place where a great product meets great people, where momentum is real, and your impact is visible from day one — this is it.

What we offer:

  • Competitive salary & meaningful equity participation; you'll own part of what you're building

  • Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich

  • €60/month Lifestyle allowance

  • Location-specific benefits

  • Collaborative, fast-moving team culture with a builder mindset

  • Clear path for career growth and development

  • Direct access to founders and leadership

Skills Required

  • Experience with CRM software like Salesforce or HubSpot
  • Ability to analyze customer data and metrics
  • Experience in developing and executing Proofs of Concept
  • Excellent interpersonal and verbal communication skills
  • Strong analytical and problem-solving abilities
  • Bachelor's degree in Informatics, Software Engineering, or a related field
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The Company
HQ: New York, NY

What We Do

We are a group of observability and monitoring experts dedicated to a single mission. We strongly believe Observability should be easy to understand, use, install, integrate, and manage. We make Observability easy for every developer. We fully embrace OpenTelemetry, Prometheus, and open standards for modern observability. Our focus is on correlating and contextualizing issues to look beyond the limitations of telemetry silos. It should be easy for users to collect relevant telemetry and our goal is to have widespread adoption with a user-friendly and developer-friendly experience. We believe that more data doesn't always lead to more insights and often results in significant costs.

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