Commercial Sales Support Specialist

Posted 6 Days Ago
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Atlanta, GA
Hybrid
Senior level
Hardware • Internet of Things • Retail • Robotics • Software
A global leader in the pool & wellness industry.
The Role
The Commercial Sales Support Specialist provides technical support, coordinates submittals, maintains project records, and facilitates communication for commercial pool projects.
Summary Generated by Built In
Fluidra is looking for a Commercial Sales Support Specialist to join our team in Atlanta, GA.  
 
WHAT YOU WILL CONTRIBUTE 
This role is responsible for delivering technical support to the company's commercial sales division, with a primary focus on commercial pool products. The position facilitates daily communication with customers, engineering firms, factories, and the Fluidra Commercial Sales Team to develop and provide submittals, including drawings, specifications, and quotations, for commercial pool projects. Additionally, you will:  
  • Coordinate comprehensive submittal packages, including drawings, technical specifications, quotations, and other necessary documentation based on project requirements for finished goods and custom parts.
  • Gather detailed project information to ensure the accuracy and completeness of submittal documentation, contributing to the development of competitive proposals that meet design and pricing specifications.
  • Facilitate the quote process by ensuring thorough communication with customers, project managers, engineering firms, factories, and Fluidra Sales Teams to collect all essential information for quote preparation.
  • Maintain organized and detailed project records within internal tracking systems including Epicor, Salesforce, and/or Excel Spreadsheets.
  • Upon receiving purchase orders, coordinate between project managers, customers, and production teams to manage custom design requirements, including drawing creation, technical documentation, and design validation with the customer.
  • Provide training to the Customer Service department regarding product design, warranty and technical elements as needed.
  • Share customer feedback with management including market prices, delivery times, and quality perception.
  • Support special projects as needed.
WHAT WE SEEK
  • 5+ years’ experience as a product coordinator or specialist
  • 1+ years’ experience with AutoCAD and/or Solid Works
  • Demonstrated expertise within swimming pool product categories
  • Strong computer skills including proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, and Access)
EDUCATION
High school diploma or equivalent.
 
WHO WE ARE
Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP®, S.R. Smith®, and Zodiac®. We also sell products under the CoverPools®, iAquaLink®, Grand Effects®, Del® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.
 
Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.
 
Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.

Top Skills

Autocad
Epicor
MS Office
Salesforce
Solidworks
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The Company
Atlanta, GA
7,000 Employees

What We Do

We’re an industry‐leading, global company with a legacy of innovation. Our reach extends worldwide across both the residential and commercial pool and wellness markets. We now have over 7,000 employees, a presence in over 45 countries and the combined resources to accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.

Offering an extensive array of quality‐designed pool and spa equipment, our portfolio includes some of the most trusted brands in the business: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names.

Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody the passion for results, teamwork, and user focus that get us there.

Why Work With Us

Our company culture is what makes us all look forward to coming to work each day. It’s innovative, energetic, ambitious — and dare we say — FUN. Built on a solid foundation of corporate values that prioritize our employees and customers, our values are the code by which we live and breathe — not just writing on the wall.

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