The Role
Coordinate across sourcing, sales, and logistics teams, manage customer communication, operational follow-ups, sales tracking, and order execution for a coffee distribution company.
Summary Generated by Built In
_About us_
_Attesa Coffee is a start-up specialty green coffee sourcing and distribution company. The headquarter office is located in Amsterdam, Netherlands and a regional office is based in Mumbai, India. We work directly with producers at the origin to bring our customers (specialty coffee roasters) high quality coffees safely, on-time and consistently with the use of efficient digital frameworks. We believe in traceability through the chain and are highly committed to transparency towards all our stakeholders._
We are seeking a dynamic and highly organized Commercial Operations Coordinator to coordinate across sourcing, sales, and logistics teams while managing customer communication, operational follow-ups, sales tracking, and order execution. This role is ideal for someone with a background in FMCG, F&B, or lifestyle sectors who is eager to grow within sales and operations, take initiative, and play a key role in a fast-paced business environment.
The Commercial Operations Coordinator will be involved in sales support, email communication, logistics coordination, CRM updates, and internal collaboration—ensuring smooth day-to-day functioning and strategic alignment across departments.
Tasks
* Leading coordination between departments – sourcing, sales and logistics.
* Coordinating structured meeting notes, tracking deadlines, sending follow ups and coordinating action items.
* Work closely with the operations and logistics teams to ensure timely fulfillment of orders and smooth delivery processes.
* Manage regular offer list preparation, including price calculations, availability coordination, finalisation and communication.
* Manage and track customer interactions, sales data, and opportunities within the system to ensure smooth follow-ups and accurate reporting.
* Handle second-level communication with clients and internal teams via email.
* Provide sales insights and feedback to aid in strategic decision-making.
Requirements
* 2–3 years of experience in sales or business coordination (FMCG, F&B, or lifestyle industry preferred).
* Strong email communication and writing skills.
* Strong communication skills in English.
* Exceptional organizational and planning abilities.
* Ability to coordinate efficiently across departments and with external stakeholders in a fast-paced environment.
* Proficiency in CRM tools is an advantage.
* Self-driven, proactive, and eager to learn.
* Comfortable working closely with senior leadership on a daily basis.
_What’s nice to have_
* Knowledge / interest in specialty coffee
* Big ideas and persistent curiosity
* Experience in customer acquisition, lead generation, or B2B sales
* Familiarity with CRM tools or any sales management software
Benefits
* Engage in a dynamic, entrepreneurial work setting that emphasizes ownership and proactive contribution.
* Acquire comprehensive experience in the commercial and operational facets of business management.
* Play a pivotal role in the company's expansion, with opportunities for advancement into senior or managerial positions as the organization evolves.
_Attesa Coffee is a start-up specialty green coffee sourcing and distribution company. The headquarter office is located in Amsterdam, Netherlands and a regional office is based in Mumbai, India. We work directly with producers at the origin to bring our customers (specialty coffee roasters) high quality coffees safely, on-time and consistently with the use of efficient digital frameworks. We believe in traceability through the chain and are highly committed to transparency towards all our stakeholders._
We are seeking a dynamic and highly organized Commercial Operations Coordinator to coordinate across sourcing, sales, and logistics teams while managing customer communication, operational follow-ups, sales tracking, and order execution. This role is ideal for someone with a background in FMCG, F&B, or lifestyle sectors who is eager to grow within sales and operations, take initiative, and play a key role in a fast-paced business environment.
The Commercial Operations Coordinator will be involved in sales support, email communication, logistics coordination, CRM updates, and internal collaboration—ensuring smooth day-to-day functioning and strategic alignment across departments.
Tasks
* Leading coordination between departments – sourcing, sales and logistics.
* Coordinating structured meeting notes, tracking deadlines, sending follow ups and coordinating action items.
* Work closely with the operations and logistics teams to ensure timely fulfillment of orders and smooth delivery processes.
* Manage regular offer list preparation, including price calculations, availability coordination, finalisation and communication.
* Manage and track customer interactions, sales data, and opportunities within the system to ensure smooth follow-ups and accurate reporting.
* Handle second-level communication with clients and internal teams via email.
* Provide sales insights and feedback to aid in strategic decision-making.
Requirements
* 2–3 years of experience in sales or business coordination (FMCG, F&B, or lifestyle industry preferred).
* Strong email communication and writing skills.
* Strong communication skills in English.
* Exceptional organizational and planning abilities.
* Ability to coordinate efficiently across departments and with external stakeholders in a fast-paced environment.
* Proficiency in CRM tools is an advantage.
* Self-driven, proactive, and eager to learn.
* Comfortable working closely with senior leadership on a daily basis.
_What’s nice to have_
* Knowledge / interest in specialty coffee
* Big ideas and persistent curiosity
* Experience in customer acquisition, lead generation, or B2B sales
* Familiarity with CRM tools or any sales management software
Benefits
* Engage in a dynamic, entrepreneurial work setting that emphasizes ownership and proactive contribution.
* Acquire comprehensive experience in the commercial and operational facets of business management.
* Play a pivotal role in the company's expansion, with opportunities for advancement into senior or managerial positions as the organization evolves.
Skills Required
- 2-3 years of experience in sales or business coordination (FMCG, F&B, or lifestyle industry preferred)
- Strong email communication and writing skills
- Strong communication skills in English
- Exceptional organizational and planning abilities
- Ability to coordinate efficiently across departments and with external stakeholders
- Proficiency in CRM tools is an advantage
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The Company
What We Do
Attesa Coffee is a Netherlands-based specialty green coffee importer connecting farmers and roasters through traceable, ethically sourced specialty coffee.
