Exceptional Hospitality Starts with You
Picture yourself making a real impact on the success of a hotel. When you join our Hotels team, you help shape the commercial strategy that drives performance, strengthens market position, and creates value for both our guests and the business.
Responsibilities- Drive the commercial strategy: Support the development and execution of the hotel’s commercial strategy across sales, revenue, marketing, and business development, aligned with the hotel’s overall business objectives.
- Maximize revenue and profitability: Identify opportunities to optimize revenue, improve business mix, strengthen demand, and maximize profitability across all key market segments.
- Analyze performance and market trends: Monitor hotel performance, market conditions, competitor activity, and business trends to identify opportunities and recommend actions that support commercial growth.
- Lead commercial planning: Participate in regular commercial and business reviews, using data and insights to evaluate performance, identify gaps, and develop action plans to achieve targets.
- Drive cross-functional alignment: Work closely with Sales, Revenue Management, Marketing, and Operations teams to ensure pricing, sales activities, promotions, distribution, and marketing initiatives are aligned and support the hotel’s commercial objectives.
- Develop business opportunities: Identify new revenue opportunities, strengthen relationships with key accounts and partners, and support initiatives that drive demand across corporate, leisure, group, and other relevant segments.
- Strengthen market positioning: Stay informed on market developments, competitor activity, customer trends, and emerging opportunities to maintain a strong and competitive position in the market.
- Use data to drive decisions: Leverage commercial reports, forecasting, market intelligence, and performance data to support informed decision-making and continuous improvement.
Bachelor’s degree in Business Administration, Marketing, Sales, Hospitality Management, or a related field preferred.
4–6 years of relevant experience in sales, commercial, or business development roles, preferably within the hospitality industry.
Proven experience in hotel sales and commercial operations, with a strong understanding of key market segments and business mix.
Strong knowledge of sales and commercial practices, with good understanding of revenue and market dynamics.
Excellent communication, negotiation, and relationship-building skills.
Professional certifications in Sales, Revenue Management, Commercial Management, or Hospitality are an advantage.
How We’ll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Skills Required
- Bachelor's degree in Business Administration, Marketing, Sales, Hospitality Management, or a related field
- 4-6 years of relevant experience in sales, commercial, or business development roles
- Experience in hotel sales and commercial operations
- Strong understanding of key market segments and business mix
- Strong knowledge of sales and commercial practices
- Understanding of revenue and market dynamics
- Excellent communication, negotiation, and relationship-building skills
- Professional certification in Sales, Revenue Management, Commercial Management, or Hospitality
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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