Commercial Lines Insurance Account Manager (Experienced-Hybrid)

Posted 5 Days Ago
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Nashville, TN, USA
Hybrid
Junior
Agency • Insurance • Professional Services • Financial Services
The Role
Manages commercial insurance accounts from onboarding through renewals, cancellations, billing support, endorsements, proposals, and client service. Supports Producer activities, helps retain existing accounts, and assists with new business production. The role requires a current Property and Casualty license, commercial lines experience, and proficiency with Microsoft Office and EPIC. This is a hybrid, non-sales account management position.
Summary Generated by Built In

Looking for a company that values your skills and prioritizes your growth? Look no further than Robins Insurance, A Marsh Agency! We offer an enticing benefits package and a hybrid work schedule to ensure a healthy work-life balance. Community involvement, vibrant office culture, and employee development are at the heart of what we do.  We are looking for an experienced Commercial Lines Account Manager. 

Here's what we offer:

  • Bonus structure 
  • Home office equipment provided
  • Learning Reimbursements
  • Generous PTO, sick time and 13 observed holidays
  • Long-term rewards: 401K with 4% match
  • Comprehensive United Healthcare Medical/Dental/Vision coverage
  • Philanthropic Gift Matching
  • Hybrid schedule after 30 days (2 days in-office / 3 days WFH)

Qualifications:

  • Must hold a current Property &Casualty License (If not in the state of TN, must be willing to transfer licensing to the state)
  • 2+ years of Commercial Lines experience as a CSR and/or Account Manager that is relevant to the role.
  • Ability to use personal computer, calculator, agency automation system, and proficiency in various software programs, including but not limited to Microsoft Word and Excel. In our office we use EPIC.

Summary of the role: Assists in the production of new commercial lines accounts and the retention of existing accounts. Provides prompt, efficient, high-quality service to designated accounts in support of Producer activities. Our Account Managers not only assist in proposals but all renewals, cancellations, some billing, endorsements - basically the accounts start to finish.  This is not a sales roles.

Reports to the Operations Manager, Dee Rosado. Dee has 20+ years of experience in the operational and management fields. In our office she is responsible for HR, Marketing, Technology, Event Planning, Licensing, Culture, and more. She prides herself on not micro-managing but staying in touch with her employees through open communication, availability in-office 4 days a week, monthly 1:1's, and involves herself in both Commercial Lines and Personal Lines project management.

Visit our website: https://robinsins.com/about-our-agency/meet-our-team/

Visit our socials: Instagram = robinsinsurance Facebook = Robins Insurance

Join us at Robins Insurance, a Marsh McLennan Agency, where we specialize in distinct niches to provide our clients with top-notch coverage and service. Visit our website and social media channels to learn more about our team and our commitment to treating clients like people. Apply now and be part of a company that values what matters most in business and in life!


Skills Required

  • Current Property and Casualty insurance license
  • Willingness to transfer licensing to Tennessee if not currently licensed there
  • At least 2 years of relevant Commercial Lines experience as a CSR or Account Manager
  • Ability to use a personal computer, calculator, agency automation system, and various software programs
  • Proficiency with Microsoft Word and Microsoft Excel
  • Experience using EPIC
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The Company
30 Employees
Year Founded: 1976

What We Do

Robins Insurance is a locally owned, independent insurance agency based in Nashville, Tennessee. Founded in 1976, it provides customized business, personal, and employee-benefits insurance solutions, combining coverage guidance with attentive service. The agency serves individuals and businesses across the Southeast and Tennessee, with specialized expertise in commercial accounts and distinct industry niches, helping clients protect what matters most in their businesses and lives.

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