Commercial Lines Account Manager, Middle Market

Reposted 2 Days Ago
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Lakewood, NJ, USA
In-Office
77K-95K Annually
Mid level
Insurance • Transportation
The Role
Leads client service for middle and large accounts, collaborates on strategy, prepares proposals, and performs gap analysis. Oversees policy details and coordinates audits.
Summary Generated by Built In
Company Overview 
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.  
Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. 
 
Position Summary  
With some guidance and or direction, leads client service for middle and large accounts. Collaborates closely with senior colleagues on strategy design and renewal messaging.  
May Independently lead ALL messaging on small without guidance.  
Primary Responsibilities 
  • Create and deliver WIA service plan  
  • Prepare for and participate in strategy meeting  
  • Reviews exposures against coverages and performs gap analysis  
  • Collaborates on mid-market placements and works with Subject Matter Experts to ensure smooth and efficient placement processes, offering insights and recommendations.  
  • Review, finalize and participate proposal meeting  
  • Document clients order to bind and review binder for accuracy  
  • Participates in post renewal meeting  
  • Participates in stewardship planning and delivery for large clients  
  • Oversight of confirmation of coverage, policies, endorsements, and audits as applicable  
 
Other Responsibilities, as applicable  
  • Setup and maintain account details, contacts, and policy information in EPIC  
  • Summarize loss history  
  • Summarize current programs and expiring exposures  
  • Draft finance contracts and create premium billing allocations.   
  • Review carrier invoices  
  • Coordinate and finalize policy check  
  • Coordinate audits  

Work Experience  
  • 3+ years’ experience in Property & Casualty with a comprehensive understanding of insurance coverages 
 
Professional Licenses/Certifications 
  • Must hold state Property & Casualty insurance license. 
 
Essential Skills/Competencies 
  • Maintains effective relationships with clients, co-workers, and colleagues.  Viewed as a team player and is cooperative and collaborative.  
  • Able to obtain firsthand customer information and use it for improvements in placements and services.  
  • Has an understanding of guaranteed cost program design and coverage forms. Able to provide consultation of coverage needs.  
  • Strong written, oral, and interpersonal communication skills. Sets to achieve day-to-day objectives within the context of specified solutions. Develops and implements work plans for completing projects.  
  • Able to consistently perform/produce quality work, understands the urgency in various tasks, and consistently meets timelines. 
  • Proficient in self-serve portals and manages client training and utilization  
  • Strong understanding of Excel  
  • Follows a well-established set of activities.  
  • Able to solve difficult problems that are not routine, but not overly complex.  
  • Ability to work in a fast-paced environment with some instruction and a high degree of accuracy and attention to detail. 
  • Provides resolution to a diverse range of problems. Uses critical thinking to identify key barriers to resolve complex situations. Able to solve complex problems by taking a new perspective using standard product/service 
  
Education  
  • HS Diploma or equivalent 
 
Physical Demands & Working Conditions  
Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally. 
 
Equal Employment Opportunity 
 At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. 
 

To Executive Search Firms and Staffing Agencies
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. 

Compensation
This is a New Jersey based position with a competitive benefits package. The base salary ranges from $77,200 to $95,400, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: https://www.worldinsurance.com/careers.
#LI-MA1

 

Skills Required

  • 3+ years experience in Property & Casualty
  • Must hold state Property & Casualty insurance license

World Insurance Associates LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about World Insurance Associates LLC and has not been reviewed or approved by World Insurance Associates LLC.

  • Healthcare Strength Health coverage is often described as very good, with comprehensive medical, dental, and vision options plus add-ons. Feedback suggests plan breadth and options like HSA/FSA and EAP make the package feel robust.
  • Retirement Support A 401(k) with company match is included, and some roles specify immediate vesting. Feedback suggests the match is seen as competitive to average depending on team and role.
  • Leave & Time Off Breadth PTO is characterized as generous alongside standard paid time off. Feedback suggests time-off offerings are a relative plus even when workloads are demanding.

World Insurance Associates LLC Insights

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The Company
Topeka, Kansas
837 Employees

What We Do

World Insurance Associates is a unique insurance organization offering top products and services from all major carriers, combined with personal service from local professionals. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial planning, retirement planning, and human capital management solutions. Our advisors are experts in their field, and we cater to specialized industries such as transportation, last mile delivery, hospitality, medical, healthcare, self-storage facilities, sports clubs, technology, hedge funds, startups, nonprofits, education, public entity, food and beverage, retail, construction, and manufacturing. Serving more than 200,000 clients, we have offices around the country, so you get attentive service from a local professional who personally knows you and your business and who will work with you to solve your insurance, risk, and HR management challenges. This means you never have to compromise again when it comes to managing and protecting your most important assets—your people and your business

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