- Support the Commercial Lending team in managing existing loan relationships and pursuing new loan opportunities; support managing existing accounts.
- Perform administrative tasks that can include but are not limited to preparing credit reports and loan document/packages, ensuring accuracy and completeness of loan packages, gathering information on existing loan relationships, reviewing loan documents, booking/closing loans.
- Perform customer service duties that may include identifying, researching and resolving customers' questions and issues regarding deposits, fund transfers, loan advances, loan pay downs and payoffs, etc.
- Identify and order documentation required to process commercial loan requests.
- Track and ensure receipt of appropriate documents/reports.
- Prepare and maintain loan transaction files and assist in maintaining customer credit files.
- Ensure completeness and accuracy of credit and transaction files.
- Coordinate account maintenance with the Loan Servicing and Deposit Operations Departments.
- Manage compliance reporting and maintain customer and prospect data base.
- Assist commercial loan officers in addressing customer inquiries and servicing requests.
- Complies with federal and state regulations and all established Bank policies and procedures.
- Perform other duties as assigned or directed.
REQUIRED SKILLS/ABILITIES:
- Excellent verbal and written communication skills.
- Exceptional organizational skills and strong attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to work independently to achieve goals and objectives.
- Proficient with Microsoft Office Suite or related software.
SUPERVISORY RESPONSIBLITY:
- This position does not supervise employees.
EDUCATION and EXPERIENCE:
- High School Diploma or GED is required.
- 2 years administrative/ support role experience required.
- 3 years of banking experience as a lending assistant or administrative/ support role preferred.
PHYSICAL REQUIREMENTS:
- Ability to concentrate and perform responsibilities by maintaining a constant state of focus and mental alertness.
- Ability to lift up to 25 pounds.
- Ability to communicate in person, through email or via telephone with customers and staff members.
- Ability to sit or stand for an extended period.
- Specific vision abilities required by this job may include close vision and the ability to adjust focus.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Top Skills
What We Do
We treat our customers like the hard-working people they are, not account numbers. We go out of our way to find new opportunities and innovative solutions for our customers to make the most of their money. And we are invested in the neighborhoods we serve which is a rewarding way to operate — for us and our customers. We have been selected as one of the “Best Places to Work in Pennsylvania” and selected as one of the "Best Banks to Work For" by American Banker Magazine. We are a community bank that provides our employees with a creative and dynamic workplace in an employee-oriented culture that promotes open communication and performance-driven upward growth. Our competitive salary and fringe benefits package, rewards and recognition program, team oriented work environment, individual mentoring program, and skill set training all contribute to our thriving work environment. We provide opportunities for our professionals to personally invest in their communities through many volunteer and service events. Whether they are helping to clean up our neighborhoods, walking to raise awareness and raise funds for charitable organizations, or supporting local events, our professionals take pride in being an integral part of our thriving community. Check out our Career Opportunities if you feel you would be a great addition to 1st Summit Bank’s team! https://www.1stsummit.bank/home/bonus/resources/career-opportunities/
