Commercial Lead

Posted One Month Ago
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Riyadh, SAU
In-Office
Expert/Leader
Information Technology • Logistics • Software • Transportation
The Role
Leads the Commercial squad responsible for F&O, CRM, and Billing systems. Owns the commercial roadmap, prioritizes initiatives, manages squad capacity and delivery, and ensures high-quality implementations, enhancements, and production support. Coordinates business, architecture, infrastructure, development teams, and vendors while managing risks, dependencies, governance, security, and continuous improvement. Requires strong enterprise applications expertise, Agile leadership, stakeholder management, and Arabic and English proficiency.
Summary Generated by Built In

Infinite pl is a digital-led tech firm driven to become a digital logistics pioneer by harnessing the power of people, data, and platforms. We are enabled through in-house, external, network, and investment capabilities that we utilize to orchestrate and build innovative platforms tackling complex problems within logistics and adjacent sectors.

Infinite pl’s mission is nothing short of a logistics revolution! We're here to enrich the experiences of governments, businesses, and residents around the world through cutting-edge digital solutions.

We're not just players; we're game-changers.

Job Summary:

    We are seeking an experienced Commercial Squad Lead with 10+ years of experience to lead the F&O, CRM, and Billing systems. The successful candidate will be responsible for leading a cross-functional squad, driving the delivery and continuous improvement of enterprise solutions, and ensuring alignment between business needs and technology solutions. The role requires strong leadership, stakeholder management, and expertise in Microsoft Dynamics 365 and Billing platforms.

Key Responsibilities:

    •    Lead and manage the Commercial (F&O, CRM, and Billing) squad to ensure successful delivery of business and technology initiatives.
    •    Own the commercial roadmap and prioritize initiatives in collaboration with business stakeholders.
    •    Ensure high-quality delivery of enhancements, implementations, and production support.
    •    Collaborate with business, architecture, infrastructure, and development teams to deliver scalable solutions.
    •    Provide technical and functional leadership to the squad while promoting Agile best practices.
    •    Manage squad capacity, work allocation, and performance to achieve delivery objectives.
    •    Monitor risks, issues, dependencies, and ensure timely resolution.
    •    Drive continuous improvement in processes, solution quality, and operational efficiency.
    •    Build and maintain strong relationships with business stakeholders and vendors.
    •    Ensure compliance with organizational governance, security, and quality standards.

Qualifications:

    •    Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
    •    10+ years of experience in enterprise applications, including Microsoft Dynamics 365 F&O, CRM, and Billing solutions.
    •    Experience leading cross-functional Agile squads or delivery teams.
    •    Strong understanding of enterprise application architecture and system integration.
    •    Experience working in Agile delivery environments.

Skills:

    •    Leadership and team management.
    •    Microsoft Dynamics 365 F&O.
    •    Microsoft Dynamics 365 CRM.
    •    Billing systems and business processes.
    •    Agile delivery and Scrum practices.
    •    Stakeholder management.
    •    Backlog prioritization and roadmap planning.
    •    Problem-solving and decision-making.
    •    Vendor and third-party coordination.
    •    Excellent communication and collaboration skills.
    •    Full professional proficiency in both Arabic and English (written and spoken).

Skills Required

  • Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field
  • 10+ years of experience in enterprise applications, including Microsoft Dynamics 365 F&O, CRM, and Billing solutions
  • Experience leading cross-functional Agile squads or delivery teams
  • Strong understanding of enterprise application architecture and system integration
  • Experience working in Agile delivery environments
  • Leadership and team management skills
  • Microsoft Dynamics 365 F&O expertise
  • Microsoft Dynamics 365 CRM expertise
  • Billing systems and business process expertise
  • Agile delivery and Scrum practices
  • Stakeholder management skills
  • Backlog prioritization and roadmap planning skills
  • Problem-solving and decision-making skills
  • Vendor and third-party coordination experience
  • Excellent communication and collaboration skills
  • Full professional proficiency in Arabic and English, written and spoken
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The Company
HQ: Riyadh
23,000 Employees
Year Founded: 2001

What We Do

Infinite pl is a Riyadh-based, digital-led tech firm and public-private technology venture builder. As a joint venture between SPL and RAI Digital, the company is on a mission to disrupt and transform the global logistics landscape. It delivers cutting-edge digital solutions, platforms, and infrastructure intended to enrich the experiences of governments, businesses, and residents, supporting Saudi Arabia's emergence as a digital logistics pioneer.

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