Commercial Intern

Posted 2 Days Ago
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Kuala Lumpur, WP. Kuala Lumpur, Kuala Lumpur, MYS
In-Office
Internship
Digital Media • Information Technology • Software
The Role
Supports commercial operations through invoice preparation and issuance, billing verification, payment tracking, reconciliation, record maintenance, reporting, and administrative coordination. The role collaborates with Sales, Finance, and Merchant Operations teams to resolve billing discrepancies and maintain accurate merchant documentation and databases.
Summary Generated by Built In

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider headquartered in Singapore. Supporting and empowering Every Point Of Success, we help SMEs grow digitally with confidence through our innovative POS solutions and business tools.

With a growing presence across Southeast Asia, we are looking for passionate individuals to join our diverse and driven team in Malaysia. Be part of our exciting journey as we continue expanding and creating meaningful, impactful changes for businesses across the region.

We are looking for a detail-oriented and proactive Commercial Intern to support the Commercial team in daily billing, invoicing and administrative operations. The intern will assist with invoice preparation and issuance, documentation management, payment tracking and general commercial coordination to ensure smooth and accurate business operations.

Key Responsibilities
  1. Invoice Management
    • Prepare, generate and issue invoices to merchants/customers based on approved billing information.
    • Verify invoice details, including merchant information, billing amounts, service fees and payment terms.
    • Ensure invoices are issued accurately and within the required timelines.
    • Maintain proper records of issued invoices and supporting documents.
  2. Billing & Payment Support
    • Assist in monitoring invoice status and tracking outstanding payments.
    • Follow up with relevant internal teams on billing discrepancies and payment-related queries.
    • Support monthly billing reconciliation and reporting.
  3. Commercial Operations Support
    • Maintain and update merchant billing records and commercial databases.
    • Assist with preparation of commercial reports, spreadsheets and documentation.
    • Coordinate with Sales, Finance and Merchant Operations teams on invoicing matters.
    • Perform other ad hoc administrative and operational duties assigned by the supervisor.

Requirements
  • Currently pursuing a Diploma or Bachelor's Degree in Business Administration, Finance, Accounting, Marketing or a related field.
  • Basic knowledge of Microsoft Excel and Microsoft Office applications.
  • Good attention to detail, particularly in handling numerical data and documentation.
  • Organised, responsible and able to manage repetitive administrative tasks accurately.
  • Good communication and coordination skills.
  • Willingness to learn and work collaboratively in a fast-paced commercial environment.

Benefits
  • Gain practical exposure to commercial operations and merchant billing processes.
  • Understand invoice management, payment tracking and reconciliation workflows.
  • Develop cross-functional working experience with Sales, Finance and Operations teams.

Skills Required

  • Currently pursuing a Diploma or Bachelor's Degree in Business Administration, Finance, Accounting, Marketing, or a related field
  • Basic knowledge of Microsoft Excel and Microsoft Office applications
  • Strong attention to detail when handling numerical data and documentation
  • Organized, responsible, and able to manage repetitive administrative tasks accurately
  • Good communication and coordination skills
  • Willingness to learn and work collaboratively in a fast-paced commercial environment
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The Company
HQ: Ballerup
84 Employees
Year Founded: 2009

What We Do

EPOS, founded in 2009, is a leading Point-Of-Sales (POS) system vendor. We aim to provide SMEs powerful yet cost-effective digital solutions. Our systems are used in over 60 different industries, including major Singapore government agencies and MNCs. We have an active and strong team capable of flexible customisation requirements and handling of major projects (e.g. major clients will have 50-60 outlets, with more than 100 POS terminals). Our clients include LTA, KKHospital, Popular Bookstore, UMart, Bounce Inc. We are a team that is truly passionate about helping businesses succeed. We want to see our customers thrive, and to expand and grow their business as ours.

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