Commercial Executive

Key Responsibilities

• Deliver profitable sales growth across a defined portfolio of markets, supporting the achievement of volume, revenue, margin and profit targets.
• Maintain a detailed understanding of market performance, identifying opportunities, risks and emerging trends that impact business results.
• Support the development and delivery of annual operating plans, forecasts and commercial priorities.
• Monitor performance against targets and recommend corrective actions to improve outcomes.

• Build strong working relationships with distributor partners to ensure Twinings Ovaltine remains a priority within their portfolio.
• Develop and execute contact plans with key commercial stakeholders, creating influence at the appropriate levels of the distributor organisation.
• Support distributor business reviews, performance discussions and the implementation of growth plans.
•  Leverage internal resources and subject matter experts to support distributor capability and execution excellence.

• Provide robust commercial analysis, performance reporting and insight to support decision-making.
• Own forecasting inputs and contribute to S&OP and reforecasting processes.
• Monitor promotional performance and evaluate return on investment, identifying opportunities to optimise future activity.
• Use data and market intelligence to identify growth opportunities and commercial risks.

• Manage the end-to-end order-to-cash process, ensuring effective stock management, order fulfilment and timely payment.
• Partner with Finance to manage credit exposure and support debt collection activities where required.
• Ensure compliance with all Twinings Ovaltine and ABF policies including anti-bribery, anti-corruption and competition law requirements.
• Maintain accurate commercial documentation, contracts and business records.

• Champion Distribution Excellence (DEX) principles across assigned markets.
• Track execution standards, promotional activity and customer engagement plans to ensure effective in-market delivery.
• Identify and share best practice across markets and distributor partners.
• Support continuous improvement initiatives that simplify processes and improve performance.
  

Skills, Knowledge and Expertise

• Experience within FMCG, consumer goods or a related commercial environment.
• Experience using data and analysis to support decision-making.
• Demonstrated ability to manage multiple priorities and deadlines.
• Experience working cross-functionally with commercial and operational teams.

• Export or international market experience. 
• Experience managing customers, distributors or commercial stakeholders.
• Experience working with distributor led business models.
• Experience supporting forecasting, planning or S&OP processes.
• Exposure to trade marketing, category management or revenue growth management.
  

Benefits

• Yearly bonus based on personal contribution and financial performance 
• Flexible working options 
• 25 days holiday plus 8 bank holidays and the option to buy and sell holidays 
• Onsite Gym and Wellbeing Centre 
• Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more 
• Pension scheme with your contributions matched for up to 10% of your salary 
• Cycle to work scheme 
• SimplyHealth Cash plan 
• Onsite Staff shop and online staff discounts 
• Electric Car Scheme
• Access to LinkedIn Learning 
• Access to ABF Networking, connect, collaborate, and grow across the ABF Group. 

About
Twinings has become one of the world’s most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century. More than 300 years later, the love of tea is still here - and so are we! We still sell tea from Thomas’s shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before. Our approach to Diversity, Equity & InclusionAt TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and  are empowered to thrive. Inclusion is more than a goal,  it’s how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace.Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity. Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.