Commercial Effectiveness Manager

Reposted Yesterday
Be an Early Applicant
Minneapolis, MN, USA
In-Office
116K-190K Annually
Senior level
Biotech
The Role
Manage commercial effectiveness for global sales teams by ensuring CRM data integrity, generating insights through sales analytics, and optimizing sales processes.
Summary Generated by Built In

By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range:

$115,900.00 - $190,450.00

About the role
We are seeking a driven Manager, Commercial Effectiveness to support our global sales teams across EMEA and North America. This role is crucial in executing our commercial operations strategy by focusing on Customer Relationship Management (CRM) and sales analytics. You will ensure our sales organisation has clean, reliable CRM data and impactful reporting to drive informed decision-making and improved sales productivity. Working closely with cross-functional teams, you will help implement enhancements to our CRM systems and sales processes, fostering a collaborative, innovative, and purpose-driven culture aligned with Bio-Techne’s mission.

Key Responsibilities:
• Maintain CRM data integrity and accuracy across global commercial teams, ensuring high-quality, reliable data in our sales systems.
• Generate dashboards, KPI reports, and ad-hoc sales analyses to provide actionable insights on pipeline health, sales performance, and key trends.
• Track sales process performance (e.g. pipeline progression, opportunity conversion rates, sales cycle time) and identify areas for improvement to enhance sales productivity.
• Analyze sales data to provide insights for territory, process, and performance optimization, helping teams make data-driven decisions to drive growth
• Document and manage business requirements for CRM enhancements. Work with the IT/CX CRM team to configure and test new CRM functionalities that support commercial needs.
• Standardize and maintain sales process documentation and workflows.
• Support the rollout, user adoption, and training for new CRM features and sales process improvements.
• Collaborate closely with Sales Leadership, the Customer Experience (CX) CRM team, Marketing, and other stakeholders to align CRM tools and analytics initiatives with business objectives
• Manage and develop a small Commercial Effectiveness team, providing guidance, setting clear objectives, and fostering a high-performance, innovative and collaborative team culture.

Requirements:
Education and Experience:
• 5+ years of experience in sales operations, sales analytics, or similar commercial operations roles (preferably in life sciences, biotech, or related industries)
• Bachelor’s degree (or equivalent) in Business, Data Analytics, Life Sciences or related fields. A relevant master's degree is a plus.
• Hands-on experience with CRM systems (especially Salesforce.com) and managing CRM or sales process improvement projects.
• Experience creating dashboards or working with business intelligence tools (e.g. PowerBI, Tableau) is highly desirable.

Knowledge, Skills and Abilities:
• Strong analytical and problem-solving skills, with the ability to interpret sales data and translate it into actionable insights and recommendations.
• Solid understanding of sales processes, CRM best practices, and pipeline metrics.
• Keen attention to detail with a commitment to data quality and governance.
• Excellent communication and interpersonal skills.
• Proven ability to collaborate cross-functionally in a global, matrixed organization, working with diverse teams to drive projects forward.
• Self-motivated with the ability to manage projects and influence without authority.
• Adaptability and continuous improvement orientation, with a customer-first mindset and willingness to innovate in processes and tools to enhance sales effectiveness.
• English Language Required. Additional Languages preferred.
• Travel required. 10%

Bio-Techne is committed to product quality, customer satisfaction, continued improvement, minimizing environmental impacts and conserving natural resources. Environmental and quality management is an integral core value and vital part of the Bio-Techne culture.

Why Join Bio-Techne:

  • We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
  • We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
  • We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
  • We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. 
  • We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
  • We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

Skills Required

  • 5+ years of experience in sales operations, sales analytics, or commercial operations
  • Bachelor's degree in Business, Data Analytics, Life Sciences or related fields
  • Hands-on experience with CRM systems, especially Salesforce.com
  • Experience creating dashboards or working with business intelligence tools

Bio-Techne Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bio-Techne and has not been reviewed or approved by Bio-Techne.

  • Healthcare Strength Medical and dental coverage are often regarded as strong, with core health benefits broadly available across U.S. roles. Day-one eligibility and comprehensive options are described as a relative bright spot even when pay sentiment is mixed.
  • Leave & Time Off Breadth PTO, paid holidays, paid parental leave, and volunteer time are emphasized alongside flexible scheduling. Work-life balance elements are seen as strengths relative to base-pay concerns.
  • Strong & Reliable Incentives Quarterly or semi-annual bonuses and eligibility for annual cash incentives add meaningful upside for many salaried roles. Structured plans such as a Management Incentive Plan reinforce predictability of variable pay.

Bio-Techne Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Minneapolis, MN
2,512 Employees
Year Founded: 1981

What We Do

Bio-Techne Corporation (NASDAQ: TECH) is a leading developer and manufacturer of high-quality purified proteins and reagent solutions - notably cytokines and growth factors, antibodies, immunoassays, biologically active small molecule compounds, tissue culture reagents, and cell and gene therapy workflow solutions including T-Cell activation technologies. Bio-Techne’s portfolio also includes protein analysis solutions, sold under the ProteinSimple brand name, that offer researchers efficient and streamlined options for automated Western blot and multiplexed ELISA workflow. These reagent and protein analysis solutions are sold to biomedical researchers, as well as clinical research laboratories, and constitute the Protein Sciences Segment. Bio-Techne also develops and manufactures diagnostic products including FDA-regulated controls, calibrators, blood gas and clinical chemistry controls, and other reagents for OEM and clinical customers. Bio-Techne’s genomic tools include advanced tissue-based in situ hybridization assays (ISH) for research and clinical use, sold under the ACD brand, as well as a portfolio of clinical molecular diagnostic oncology assays including the ExoDx®Prostate (IntelliScore) test (EPI) for prostate cancer diagnosis. These diagnostic and genomic products comprise Bio-Techne’s Diagnostics and Genomics Segment. Bio-Techne products are integral components of scientific investigations into biological processes and molecular diagnostics, revealing the nature, diagnosis, etiology and progression of specific diseases. They aid in drug discovery efforts and provide the means for accurate clinical tests and diagnoses. With thousands of products in its portfolio, Bio-Techne generated approximately $714 million in net sales in fiscal 2019 and has over 2,200 employees worldwide.

Similar Jobs

Cox Enterprises Logo Cox Enterprises

Human Resources Business Partner

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Remote or Hybrid
United States
50000 Employees
67K-101K Annually

Cox Enterprises Logo Cox Enterprises

Customer Success Manager

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Remote or Hybrid
United States
50000 Employees
92K-154K Annually

Cox Enterprises Logo Cox Enterprises

Dealer.com Performance Manager

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Remote or Hybrid
MN, USA
50000 Employees
75K-113K Annually

Eve Logo Eve

Director of Enterprise Customer Success

Legal Tech • Software • Generative AI
Easy Apply
Remote or Hybrid
United States
180 Employees
225K-280K Annually

Similar Companies Hiring

Formation Bio Thumbnail
Artificial Intelligence • Big Data • Healthtech • Biotech • Pharmaceutical
New York, NY
140 Employees
SOPHiA GENETICS Thumbnail
Software • Healthtech • Biotech • Big Data • Artificial Intelligence
Boston, MA
450 Employees
Pfizer Thumbnail
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
New York, NY
121990 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account