Commercial Credit Specialist I/II - Phoenix, AZ

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
 
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
 
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
 
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for managing tasks related to the credit process. Key responsibilities include managing risk by monitoring financial reporting, coordinating the successful onboarding of clients as the first point of engagement for client teams, and effectively coordinating a systematic execution of the credit process in partnership with Relationship Managers, Credit and Treasury Teams, and Operations.

***Please note this role is not remote and will require you to be in the location of Phoenix, AZ ***

The Commercial Credit Specialist (CCS) is responsible for tasks related to the end to end commercial credit process. The CCS role is the first point of engagement for the client team and responsible for ensuring timely and consistent execution of the commercial credit process. Responsibilities include initial deal coordination, confirmation that appropriate financial statements have been submitted for a request, order and review of pre‐close due diligence, preparation of internal legal documents or engagement of the fulfillment team, validation of operational feasibility and adherence to policy, coordination of closing activities, coordination of booking with product partners, escalating and resolving client issues, and setup/scheduling/collection/monitoring of client related documentation as required by the Loan Agreement. The role is centrally located, market aligned to the client team. Role will have virtual client contact in order to facilitate collection of required documentation and other closing activities.

Responsibilities:
• Partners with Credit Teams to manage the bank's portfolio via monitoring financial package collection, maturities, Annual Exposure Review/Financial Analysis Summary, past due payments, and failed covenants
• Escalates and resolves client needs such as ordering pay-off letters, while delivering in partnership with Credit and Operations Teams
• Manages risk by clearing collateral exceptions to reduce the bank's legally binding exposure
• Ensures timely and accurate deal coordination through engaging outside counsel to prepare loan documentation, assisting with the completion of pre-close checklists, and connecting with fulfillment to book facilities in the system of record

Required Skills:

• Strong, professional communication skills and client‐facing presence
• Organizational and time management skills
• Exceptional sense of urgency
• Delivery of world class client experience; customer service focus
• Attention to detail and able to execute in a fast paced environment
• Responsive to customer needs
• Proven self‐motivator with the ability to effectively prioritize work
• Ability to coordinate with multiple points of contact (internal and external)
• Experience in the financial services industry, specifically related to commercial banking

Desired Skills

• Project management experience
• Paralegal skills (i.e. understand legal language and experience with legal docs)
• Prior loan closing experience (or similar)
• Understanding of commercial credit
• Proficiency in technology, including Microsoft applications

Skills:
• Issue Management
• Customer and Client Focus
• Prioritization
• Written Communications
• Collection Management
• Attention to Detail
• Collaboration
• Oral Communications
• Customer Service Management
• Recording/Organizing Information
• Adaptability
• Planning
• Research
 

Minimum Education/Experience Requirement:

BA/BS Degree in Finance, Accounting, or Business Administration preferred

This position is posted as a Commercial Credit Specialist I and can be filled as a Commercial Credit Specialist II under the manager's discretion.

Shift:

Hours Per Week: