Commercial Channel Manager (40591)

Posted 5 Hours Ago
Be an Early Applicant
90069-4209, West Hollywood, CA, USA
In-Office
Entry level
Professional Services • Retail • Design • Manufacturing
The Role
Manages commercial omnichannel customer relationships and drives profitable sales across in-store and online channels. Responsibilities include developing merchant partnerships, managing promotional calendars, creating marketing action plans, acquiring new DIY mass-merchandiser customers, coordinating inventory forecasts, preparing budgets, reviewing contracts, meeting sales targets, and collaborating cross-functionally with logistics, operations, legal, and leadership.
Summary Generated by Built In

Emser Tile

Emser Tile LLC, a nation-wide industry leader in the distribution of high-quality ceramic tile and natural stone seeks an Omni Channel Manager. Our 50-plus-year history of unprecedented and continuous growth has created immediate opportunities for professionals. This is a remote work position that reports to our corporate office in Los Angeles, CA.

Job Summary

Are you driven to exceed goals? Are you seeking an opportunity to grow and develop a business? Are you customer focused? Do you inspire others to be their best? If yes, you are the Omni Channel Manager that Emser Tile is looking for.

Key Responsibilities

  • The Omni Channel Manager is responsible for developing strong relationships with merchants, in store and online, and driving Emser sales through those associations
  • Responsible for creating and owning all assigned omni channel relationships with current and future customers
  • Manages promotional calendars across assigned customers within the base to drive sales
  • Maintain working relationships with merchants, in store and online
  • Develop action plan with Emser merchants to drive creative marketing campaigns
  • Collaborate with Logistics and Operations to forecast and maintain necessary inventory to continue to drive sales
  • Work closely with VP of Omni Channel to create a budget that will create immediate market sales
  • Actively work to add new customers within the DIY mass merchant category to the Emser portfolio
  • Utilize existing relationships to jump start the Omni Channel business quickly
  • Incorporate best in class practices to drive new, in store, and online business
  • Drive sales with agreed upon margins to ensure the Omni Channel business is profitable
  • Review customer contracts and agreements with legal and the VP of Omni Channel to ensure Emsers interests are protected and that subject sales are profitable
  • Develop strong relationships with Emser employees to ensure cross functional collaboration

Qualifications (Knowledge/Skills/Abilities/Experience)

  • Successful history in driving sales through omni channel
  • Proven business acumen, understanding of margins, and fundamentals of a profit and loss statement
  • Experience in motivating and developing sales
  • Knowledge of the tile/flooring or home improvement industry a plus
  • Must thrive in busy environments, be highly organized, self-motivated and goal oriented
  • Ability to meet sales targets and goals
  • Familiarity with industrys rules and regulations
  • Excellent organizational skills
  • Results driven and customer focused
  • Strong leadership skills
  • BS in Business Administration or related field

Physical requirements

  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Direct reports

None

Additional Requirements

Regular, predictable attendance is an essential function of this job.

This position is time-consuming and does not stop at the end of a regular business day. Candidates must be able to manage their time to meet the needs of the business.

Adhere to company work hours, policies, procedures, and rules governing professional staff behavior.

Other tasks may be required or assigned as necessary

About Emser:

The Emser Tradition of Excellence Comes From its People...

Since its establishment in 1968, Emser Tile has become the leading supplier of the world's finest tile and natural stone. Through our international production network and product development expertise, we offer myriad of possibilities that help retailers, contractors, homebuilders, commercial builders, architects & designers bring their ideas to life. Although Emser has grown rapidly, our on-going dedication to outstanding quality and service remains the hallmark of our success.

Emser is always seeking knowledgeable, career-minded professionals to become a part of our team and help drive our growth and expansion into new and existing markets. When it comes to challenging and rewarding career opportunities, Emser is the place to be!

As an Emser employee, you will enjoy healthcare coverage including medical, prescription drug, vision, and dental care. Your financial well-being will be supported through our 401(k) plan. Moreover, we offer a challenging & rewarding professional work environment. Emser's employee benefits package also includes:

  • Paid Vacation Time
  • Paid Holidays
  • Paid Volunteer Time
  • Life Insurance
  • AD&D Insurance
  • Voluntary Short and Long-Term Disability
  • 401(k) Plan
  • And much more

Career Development:

Emser provides ongoing opportunities for professional training and encourages internal advancement and mobility.

Qualifications

Emser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Emser makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Emser wants to have the best available people in every job. Therefore, Emser does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.

Skills Required

  • Successful history driving sales through omnichannel channels
  • Business acumen, including understanding margins and profit and loss fundamentals
  • Experience motivating and developing sales teams or sales performance
  • Knowledge of tile, flooring, or home improvement industry
  • Ability to thrive in busy environments and remain highly organized, self-motivated, and goal oriented
  • Ability to meet sales targets and goals
  • Familiarity with industry rules and regulations
  • Excellent organizational skills
  • Results-driven and customer-focused approach
  • Strong leadership skills
  • Bachelor of Science in Business Administration or related field
  • Regular, predictable attendance
  • Ability to manage time and meet business needs beyond regular business hours

Emser Tile Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Emser Tile and has not been reviewed or approved by Emser Tile.

  • Pay Growth & Progression — Feedback suggests certain corporate and sales roles view base pay as competitive, with performance-driven compensation occasionally enhancing overall earnings. Opportunities for overtime are considered a meaningful way for some hourly employees to increase take-home pay.
  • Flexible Benefits — Observations point to extras such as tuition reimbursement, employee discounts, and referral incentives that add perceived value beyond core benefits. Paid holidays and predictable hours are sometimes highlighted as complementing total compensation.
  • Fair & Transparent Compensation — Some roles, particularly in sales and select corporate functions, are considered to offer decent or better-than-average compensation. Aggregate platform data occasionally places overall compensation positively relative to peers.

Emser Tile Insights

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The Company
HQ: Los Angeles, CA
840 Employees
Year Founded: 1968

What We Do

Emser Tile is a leading designer, marketer, and producer of tile and natural stone products, established in 1968 and headquartered in Los Angeles. They offer a wide range of ceramic, porcelain, glass, and natural stone products for residential and commercial applications, known for their commitment to quality, innovative design, and sustainability. The company operates extensive distribution centers to serve customers across the United States.

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