Commercial Card & Prepaid Card Fraud Strategy Associate

Posted Yesterday
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Tampa, FL, USA
Hybrid
Junior
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Analyze complex payment and card data to identify fraud trends, optimize detection strategies, evaluate controls, and improve client outcomes. Develop metrics, reporting, business requirements, testing plans, and actionable recommendations. Partner with stakeholders and clients to implement fraud prevention capabilities, communicate performance insights, and manage deliverables through validation and resolution.
Summary Generated by Built In

Join our Commercial Card & Prepaid Card Fraud Strategy Team, where you will help develop and optimize fraud strategies that protect the firm and our clients while supporting an exceptional client experience.

As a Commercial Card & Prepaid Card Fraud Strategy Associate, you will analyze complex data, identify emerging fraud trends, and develop fraud detection strategies across the Commercial Card and Prepaid Card portfolios. You will use data and business insights to balance fraud prevention, client experience, and operational efficiency.

You will partner cross-functionally to implement and enhance fraud prevention strategies and capabilities. You will also translate fraud trends and performance into clear, actionable insights and recommendations for internal stakeholders and external clients. This role is ideal for an analytical problem solver who is intellectually curious, comfortable working with data, and able to communicate complex findings clearly in a fast-paced, collaborative environment.

 

 

Job Responsibilities

  • Analyze large and complex data sets to identify emerging fraud trends, underlying risk dynamics, performance gaps, and opportunities to strengthen fraud prevention; translate findings into client- and stakeholder-ready insights and recommendations.
  • Develop, optimize, and monitor fraud detection strategies, including rules, thresholds, policies, and operational flows, to mitigate fraud risk while balancing client experience and operational efficiency.
  • Evaluate strategy, rule, and control effectiveness using key fraud and operational performance metrics; translate findings into actionable recommendations.
  • Identify key risk indicators and performance metrics, enhance reporting and analytics, and explore new data and analytical approaches to improve fraud detection.
  • Develop and present fraud performance insights, emerging trends, control effectiveness, and actionable recommendations to internal stakeholders and external clients, translating complex analytics into clear business narratives tailored to the audience.
  • Collaborate with cross functional partners to design, implement, test, and enhance fraud prevention capabilities and monitoring coverage.
  • Support end-to-end strategy implementation, including business requirements, testing, release readiness, performance monitoring, and post-implementation validation.
  • Conduct root-cause and performance analysis to identify opportunities for process optimization, control enhancements, automation, and improved client outcomes.
  • Support the development and enhancement of fraud pattern, anomaly detection, and transaction behavior analytics capabilities.
  • Document business requirements, processes, data flows, issues, risks, and control gaps; partner with stakeholders to develop and implement appropriate solutions.
  • Develop user acceptance testing plans and test cases, coordinate and execute testing, and assess and communicate results to support implementation signoff.
  • Manage assigned deliverables with limited direction, maintaining clear communication on progress, dependencies, risks, and issues and escalating as appropriate.

 

Required Qualifications, Capabilities, and Skills

  • Bachelor’s degree in Business, Finance, Mathematics, Computer Science, Statistics, or a related quantitative discipline, or equivalent relevant work experience.
  • 2+ years of experience in fraud strategy, analytics, risk management, payments, financial services, or a related field.
  • Strong analytical and problem-solving skills, with demonstrated ability to analyze complex data, identify trends and opportunities, and translate findings into actionable business recommendations.
  • Experience using analytical tools and programming languages such as SQL, Alteryx, Python or SAS to extract, manipulate, and analyze large data sets.
  • Experience working with large-scale data environments such as Hadoop, Hive, Databricks, SQL Server, Oracle, or comparable platforms.
  • Strong business acumen with the ability to understand business processes, evaluate risk and performance tradeoffs, and develop data-driven recommendations.
  • Strong written, verbal, and presentation skills, with demonstrated ability to translate complex fraud and analytical findings into clear business insights and present trends, performance, and recommendations to clients, senior management, and cross-functional stakeholders.
  • Strong project management, organizational, and prioritization skills, with the ability to manage multiple deliverables and execute against tight timelines.
  • Experience documenting business requirements, processes, data flows, testing requirements, and implementation outcomes.
  • Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.
  • Demonstrated ability to collaborate effectively across functions and work both independently and as part of a team.

 

Preferred Qualifications, Capabilities, and Skills

  • Experience developing, analyzing, or optimizing fraud detection strategies, rules, thresholds, anomaly detection solutions, or fraud risk controls.
  • Knowledge of Commercial Card, Prepaid Card, and broader payment ecosystems, including card processing, networks, fraud controls, and dispute/chargeback processes.Self-starter with intellectual curiosity, a strong ownership mindset, and the ability to drive assigned work through resolution.
  • Experience supporting client-facing engagements, including presenting fraud trends, performance insights, and risk mitigation recommendations to clients or senior stakeholders.
  • Experience with card processing, network, authentication, or fraud decisioning platforms such as TSYS, VCAS, Fiserv, MPTS, or comparable solutions.
  • Experience with business intelligence and data visualization platforms such as Tableau or Qlik.
  • Familiarity with machine learning concepts and the application of advanced analytics to fraud detection and performance optimization.
  • Strong organizational and prioritization skills with demonstrated attention to detail.Collaborative and adaptable team player who can operate effectively in a fast-paced, matrixed organization.



 

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Bachelor's degree in Business, Finance, Mathematics, Computer Science, Statistics, a related quantitative discipline, or equivalent relevant work experience.
  • 2 or more years of experience in fraud strategy, analytics, risk management, payments, financial services, or a related field.
  • Strong analytical and problem-solving skills, including the ability to analyze complex data and develop actionable recommendations.
  • Experience using SQL, Alteryx, Python, SAS, or comparable analytical tools and programming languages.
  • Experience with large-scale data environments such as Hadoop, Hive, Databricks, SQL Server, Oracle, or comparable platforms.
  • Strong business acumen and ability to evaluate business processes, risk, performance, and tradeoffs.
  • Strong written, verbal, and presentation skills for communicating complex analytical findings to clients, senior management, and cross-functional stakeholders.
  • Strong project management, organizational, prioritization, and multitasking skills.
  • Experience documenting business requirements, processes, data flows, testing requirements, and implementation outcomes.
  • Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.
  • Ability to collaborate effectively across functions and work independently and as part of a team.
  • Experience developing, analyzing, or optimizing fraud detection strategies, rules, thresholds, anomaly detection solutions, or fraud risk controls.
  • Knowledge of Commercial Card, Prepaid Card, payment processing, card networks, fraud controls, and dispute or chargeback processes.
  • Experience supporting client-facing engagements and presenting fraud insights and mitigation recommendations.
  • Experience with card processing, network, authentication, or fraud decisioning platforms such as TSYS, VCAS, Fiserv, or MPTS.
  • Experience with Tableau, Qlik, or comparable business intelligence and data visualization platforms.
  • Familiarity with machine learning concepts and advanced analytics applied to fraud detection.
  • Self-starter with intellectual curiosity, ownership, adaptability, attention to detail, and ability to work in a fast-paced matrixed organization.

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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