Why Genentech
We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society.
Public Affairs & Access (PAA) is a multi-disciplinary organization that includes Corporate Communications; Policy, Evidence & Access Strategy; Channel & Contract Management; External Affairs; Patient Experience; and Strategy and Business Operations. Our purpose is to deliver impact through a fully integrated public affairs function that leverages our capabilities and world-class Genentech brand to deliver on our mission for patients and our employees.
The CMG Patient Strategy aims to create a holistic, cross-functional approach to deliver a best-in-class patient experience that aligns with the portfolio, technology tools, and consumer-driven patient expectations in a rapidly evolving business landscape.
The Opportunity
As the Commercial Affordability Principal Project Manager, you will serve as a key cross-portfolio subject matter expert driving the end-to-end operational execution of Genentech’s commercial affordability programs (including Co-pay, Bridge/Starter, Coupon other patient free goods programs). You can expect to:
Own day-to-day operations for multiple commercial affordability programs across diverse brand and therapeutic areas.
Manage external vendor performance, driving accountability for SLAs, KPIs, service quality, and complex issue escalations.
Lead complex, cross-functional operational initiatives, including program launches, system enhancements, and regulatory updates.
Perform root-cause analysis on systemic operational issues and translate insights into scalable portfolio improvements.
Interpret program performance data (utilization, access, speed to therapy) to deliver actionable insights and maintain audit readiness.
Act as a primary subject matter expert and cross-functional integrator across brand teams, finance, compliance, and Patient Experience (PX).
Ensure strict program compliance with regulatory guidelines, internal policies, and operational guardrails.
Who you are
You hold a Bachelor’s degree and 5–7 years of relevant experience in vendor management, operations, or project management.
You possess strong project management skills with direct experience owning operational processes and driving tactical execution.
You demonstrate excellence in communication and presentation skills, with proven ability to effectively engage and educate high-level, diverse audiences on brand and program strategies, translating complex recommendations into clear, actionable guidance
You have proven experience navigating and adhering to strict regulatory processes and compliance-driven environments.
You demonstrate the ability to manage, motivate, and hold external vendors accountable through clear communication and escalation management.
Preferred
Prior experience within commercial affordability, patient access, in the pharmaceutical or biotechnology sector.
Proven track record of cross-functional leadership and influencing without authority within a complex matrixed organization.
Location
This role is based in South San Francisco and offers a hybrid schedule working 3 days per week on campus
No relocation benefits are available for this posting
The expected salary range for this position based on the primary location of CA is $136,100 - 252,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Skills Required
- Bachelor's degree
- 5-7 years relevant experience in vendor management, operations, or project management
- Strong project management skills with ownership of operational processes and tactical execution
- Experience managing external vendors, SLAs, KPIs, and escalations
- Experience with regulatory compliance and operating in compliance-driven environments
- Excellent communication and presentation skills for diverse, high-level audiences
- Ability to analyze program performance data and maintain audit readiness
- Ability to manage, motivate, and hold external vendors accountable
- Prior experience within commercial affordability or patient access in pharmaceutical/biotechnology sector
- Proven cross-functional leadership and ability to influence without authority in a matrixed organization
Genentech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Genentech and has not been reviewed or approved by Genentech.
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Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, mental health, and prescriptions, supported by HSAs/FSAs and broad wellness resources. On‑site fitness and health centers, mental‑health clinicians, and specialized programs like fully covered preventive cancer screenings and menopause support deepen the offering.
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Retirement Support — Retirement benefits feature a 401(k) with up to a 4% company match plus an additional annual 6% company contribution to eligible pay. Additional financial protections such as life and accident insurance complement salary, bonuses, and stock options.
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Leave & Time Off Breadth — Time away includes about 20 paid vacation days, paid holidays, personal days, and a year‑end shutdown. A paid six‑week sabbatical every six years notably expands long‑term time‑off flexibility.
Genentech Insights
What We Do
Considered the founder of the industry, Genentech, now a member of the Roche Group, has been delivering on the promise of biotechnology for more than 40 years. Genentech is a biotechnology company dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis. We're passionate about finding solutions for people facing the world's most difficult-to-treat conditions. That is why we use cutting-edge science to create and deliver innovative medicines around the globe. To us, science is personal. Making a difference in the lives of millions starts when you make a change in yours.
