About iON
At iON, we believe that people are our greatest asset and protecting what matters most starts with trust, purpose, and great partnerships. As a cybersecurity solutions and services company, we help clients build resilience through innovation, collaboration, and care. We’re committed to fostering a workplace where our values are lived daily, our team members thrive, and collective genius powers everything we do.
The Opportunity
We’re looking for a Commercial Account Representative to join our commercial sales team. In this role, you’ll manage and grow a portfolio of commercial clients and prospects, build trusted relationships, and help organizations strengthen their cybersecurity posture through tailored solutions and services.
In this role, you’ll combine business development, relationship management, and disciplined sales execution to support client satisfaction, retention, and revenue growth in a fast-moving cybersecurity market.
This position is open to candidates based in Calgary, Vancouver, or Winnipeg.
What You’ll Do
As a key member of our commercial sales team, you’ll help grow iON’s commercial business by developing pipeline, building client relationships, and advancing cybersecurity opportunities through the sales cycle. In this role, you will:
- Build and grow a healthy commercial sales pipeline through prospecting, networking, referrals, lead follow-up, and account development.
- Develop trusted relationships with clients and prospects by understanding their business priorities, cybersecurity needs, and operational goals.
- Identify, qualify, and advance cybersecurity opportunities that support client outcomes, revenue growth, and margin goals.
- Lead discovery conversations and coordinate internal resources to shape tailored cybersecurity solutions.
- Prepare or coordinate proposals, presentations, quotes, and client communications that clearly demonstrate iON’s value.
- Support responses to RFIs, RFPs, and RFQs in collaboration with sales, technical, and service delivery teams.
- Maintain accurate client, activity, opportunity, forecast, and next-step information in Salesforce.
- Partner with Account Managers, Senior Account Executives, Pre-Sales team, technical teams, marketing, service delivery, vendors, and external partners to deliver strong client solutions.
- Share client insights, prospect feedback, competitive observations, and market information to support strategic sales initiatives and team growth.
What You Bring
We’re looking for someone who brings a customer-first mindset, strong sales discipline, and the ability to build trust with clients and colleagues. Ideally, you have:
- 5+ years of account management, sales, business development, or client-facing experience, with two or more years of cybersecurity-related sales experience preferred.
- Experience supporting sales cycles, managing client relationships, developing pipeline, and contributing to successful deal closures.
- Experience in IT, cybersecurity, technology, telecommunications, SaaS, or professional services is considered an asset.
- Strong consultative selling, prospecting, relationship-building, presentation, and written communication skills.
- The ability to understand client priorities and communicate the business value of cybersecurity services and solutions.
- Strong organization skills with the ability to manage competing priorities, follow through on commitments, and maintain accurate sales information.
- Comfort using Excel, Outlook, Word, Salesforce, and related sales tools.
- A commitment to continuous learning through cybersecurity, product, sales, and industry training or certification.
Why Work at iON
At iON, we are proud to offer:
- A culture that values trust, clarity, care, and connection
- Flexible work arrangements and strong support for work-life integration
- Paid time and resources for professional development, training, and certification
- Opportunities to contribute to meaningful client work in a fast-growing industry
- A supportive, team driven environment where you can grow your career
Our Commitment to Equity & Inclusion
We are proud to be an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds.
How to Apply
Please apply through this posting link. We look forward to connecting with you!
Skills Required
- 5+ years of account management, sales, business development, or client-facing experience
- Experience supporting sales cycles, managing client relationships, developing pipeline, and contributing to successful deal closures
- Strong consultative selling, prospecting, relationship-building, presentation, and written communication skills
- Ability to understand client priorities and communicate the business value of cybersecurity services and solutions
- Strong organizational skills and ability to manage competing priorities, follow through on commitments, and maintain accurate sales information
- Comfort using Excel, Outlook, Word, Salesforce, and related sales tools
- Two or more years of cybersecurity-related sales experience
- Experience in IT, cybersecurity, technology, telecommunications, SaaS, or professional services
- Commitment to continuous learning through cybersecurity, product, sales, and industry training or certification
What We Do
iON - We protect the brands you know.® (also known as iON United, or just iON) is one of Canada’s most trusted cybersecurity solution providers. Founded in 2003, our experienced team delivers best-in-class advisory, technology, and managed services for securing IT, OT, and cloud environments. With consecutive year-over-year growth, we foster meaningful relationships through meaningful work by helping organizations make informed risk management decisions. Recognized for growth by Canadian Business magazine six times and The Globe and Mail in 2021, we continue to build and support a customer community on the leading edge of technology. Cultivating a culture of performance and accountability has earned us a renowned reputation and continues to attract Canada’s best talent to work alongside the nation’s top clients. Our focus on cybersecurity allows the organizations we partner with to maintain their focus on growing their business. iON's comprehensive cybersecurity service portfolio: • Cybersecurity Advisory & Assessment Services • Strategic Cybersecurity Programs • Technology Services
