Commercial Account Manager

Posted Yesterday
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25 Locations
In-Office
22-25 Hourly
Junior
Other
The Role
The Commercial Account Manager provides administrative support for large-loss projects, organizes project documentation, and collaborates with Project Managers to ensure compliance and accurate billing.
Summary Generated by Built In
 
Who we are: ServiceMaster DSI provides restoration across the country. We are the nation’s largest ServiceMaster franchise company located in Illinois, Wisconsin, Indiana, Florida, North Carolina, Kansas, Colorado, Connecticut, Missouri, Minnesota and Texas.


With continued investment in education, the latest tools and technology, and expert training, we are industry leaders in disaster restoration cleaning and are known for the great care we take with clients and employees alike.
•    Our community-like work environment focuses on providing extensive training to service our clients with the most advanced equipment in the restoration industry.
•    We believe that engaged and happy employees make ServiceMaster DSI an amazing place to work where we are always ready to help families and businesses recover from disasters.

Commercial Account Management (CAM): 

This position can be located at any of our branches! This position is Full Time Monday through Friday (7:30am to 4:30pm) + On Call


Responsibilities of CAM:

  • Provide administrative support for commercial and large-loss projects, ensuring seamless project execution.
  • Assist in preparing, organizing, and maintaining project documentation, files, and billing readiness materials.
  • Support Time & Materials (T&M) clerking, maintaining accurate and up-to-date project records.
  • Collaborate with Project Managers to collect and submit required documentation, following client or insurance carrier guidelines.
  • Monitor project files for completeness, accuracy, and compliance with company and industry standards.
  • Maintain organized records within internal systems and client portals to ensure accessibility and consistency.
  • Provide on-site project support and clerking assistance during large-loss mobilizations as needed.

Qualifications:

 * Minimum of 2 years’ experience in administrative support, project coordination, billing support, or operations preferred.

*  Experience in restoration, construction, insurance, or service-based industries preferred.

*  Strong organizational, time management, and multitasking skills.

*  Detail-oriented with excellent follow-through, accountability, and commitment to accuracy.

*  Effective communication and problem-solving abilities, with a collaborative mindset.

*  Willingness and ability to travel as needed to support large-loss projects.

*  Familiarity with T&M billing and platforms – Clerk of the Works (COW), preferred.

*  Proficient in Microsoft Office Suite and project management software platforms.

Benefits:

Competitive Pay: $22 - $25/Hour; negotiable based on experience

Health and Wellness Benefits: Medical, Dental, Vision, Life and Supplemental Insurance Plans, and 401K, subject to plan terms.

Paid Vacation Time

Dynamic Work Environment: We work openly and cross-functionally, building relationships, learning together and winning as a team.

Growth Opportunities: We believe in rewarding hard work and results, with abundant opportunities for learning and advancement.

Equal Employment Opportunity/Employer/Vets Welcome Here

If you’re looking for a challenging and fulfilling career, be part of the ServiceMaster DSI family.

Skills Required

  • Minimum of 2 years' experience in administrative support, project coordination, billing support, or operations
  • Experience in restoration, construction, insurance, or service-based industries
  • Strong organizational, time management, and multitasking skills
  • Detail-oriented with excellent follow-through, accountability, and commitment to accuracy
  • Effective communication and problem-solving abilities
  • Willingness and ability to travel as needed to support large-loss projects
  • Familiarity with T&M billing and platforms - Clerk of the Works (COW)
  • Proficient in Microsoft Office Suite and project management software platforms
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The Company
HQ: Downers Grove, Illinois
648 Employees
Year Founded: 1981

What We Do

DSI Holdings is an ownership/management group specializing in providing residential and commercial disaster restoration services through the ServiceMaster DSI and ServiceMaster Recovery Management (SRM) brands. Starting with its first ServiceMaster license in 1981, DSI Holdings has grown to be the premier ownership group within the ServiceMaster network. DSI Holdings has 26 branches across the U.S., including Charlotte, Chicago, Denver, Houston, Indianapolis, Kansas City, Miami, Minneapolis, Tampa and more. Through these brands, DSI services clients in all 50 states and its large loss team has provided commercial disaster restoration and reconstruction services in more than 20 countries around the world.

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