Commercial Account Manager - Gainesville, FL

Description

Job Title: Commercial Account Manager (CAM)

Pay: $56,000 base salary plus commission, with potential total pay of $75,000 to $105,000 a year.

Department: Sales

Location: Gainesville

For over 20 years, The Master's Lawn & Pest has proudly served homes and businesses with expert lawn, landscape, and pest services. Our team of certified, experienced professionals is passionate about creating and maintaining beautiful outdoor spaces — from routine lawn care to full-scale landscaping projects. We’re committed to delivering exceptional service and cultivating a positive, growth-focused environment for our team members.

Our mission is to continually grow professional team members who exceed our clients’ expectations. By investing in the development and well-being of our staff, we empower them to deliver consistent, high-quality service. Our reputation speaks for itself through local awards, testimonials, and hundreds of five-star reviews.

We are seeking a Commercial Account Manager to oversee, retain, and grow a portfolio of high-value commercial clients. In this role, you will manage ongoing client relationships, conduct property visits, identify service needs, and drive sales through enhancements and new contracts. If you excel at communication, problem-solving, and building trust with clients, this is a rewarding opportunity to join a fast-growing team.

• Salary & Commission: Competitive base salary with quarterly incentives and profit-sharing opportunities. $56,000 base salary plus commission, with potential total pay of $75,000 to $105,000 a year.
• Hours: Full-time schedule with autonomy in managing your calendar.
• Health & Financial: Health Insurance, Life Insurance, and an IRA with a 3% company match.
• Time Off: Paid Time Off (PTO) and paid holidays.
• Culture: Quarterly team-building events in a supportive, team-oriented environment.
• Tools for Success: Company vehicle provided for client visits and daily travel.

• Commercial Account Management Expertise: Experience managing client relationships, preferably in landscaping, lawn care, or irrigation.
• Industry Knowledge: Strong understanding of lawn installation, irrigation systems, maintenance practices, and pest control services.
• Sales & Proposal Skills: Ability to prepare, present, and follow up on proposals with a proven track record of meeting sales goals.
• Communication & Relationship Building: Exceptional interpersonal skills with the ability to build trust, resolve issues, and maintain long-term client satisfaction.
• Operational Awareness: Comfort working with CRM/operations software and coordinating with internal teams to ensure quality service delivery.
• Self-Motivation & Organization: Highly organized, detail-oriented, and able to manage multiple accounts independently.
• Requirements: Valid driver’s license and reliable transportation.

• Build and maintain strong relationships with commercial clients through trust, reliability, and consistent communication.
• Proactively manage client properties by identifying issues early, communicating clearly, and coordinating solutions with service teams.
• Conduct scheduled property visits (monthly, bi-monthly, or quarterly) and log all notes and activities in Aspire for accountability.
• Monitor crew performance and collaborate with department managers to ensure proper scheduling, quality control, and excellent service.
• Meet or exceed annual sales goals, including $200K in landscape enhancements and $100K in contracts.
• Prepare and deliver professional sales proposals aligned with TMLP pricing standards.
• Follow up consistently on pending proposals to maximize close rates and revenue.
• Support collections by assisting Account Coordinators when clients are unreachable or payments are delayed.
• Cultivate relationships with key “Most Wanted” clients to become their trusted landscaping and irrigation advisor.
• Uphold company policies and set a positive example for other team members.
• Demonstrate company core values in all interactions and responsibilities.
• Maintain cleanliness, organization, and proper use of all TMLP assets including vehicles, shop areas, field offices, and job sites.

• Competitive salary with quarterly incentives and profit-sharing
• Paid Time Off (PTO) and paid holidays
• Health Insurance
• IRA with 3% company match
• Life insurance
• Company vehicle
• Opportunities for professional growth and advancement
• Ongoing training and development
• Quarterly team-building events
• Supportive, team-oriented culture

This job description outlines the general responsibilities and qualifications for the role. It is not an exhaustive list of all duties or requirements. Additional tasks may be assigned as needed to support company goals.

Requirements

• Experience: 2–5 years of experience in the landscaping industry. At least 1 year of management or supervisory experience.
• Technical Skills: Proficiency with Google Workspace, Microsoft Office, and CRM/operations software.
• Credentials: Valid driver’s license with a clean driving record for the past 5 years. Associate’s degree in Business Administration preferred.