Commerce Sales - Sr. Manager

Location Details: 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role’s hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

Join Our Team...

We are looking for an experienced and dynamic Senior Sales Manager to lead all aspects of our GoDaddy Payments inside sales team. GoDaddy Payments serves SMBs across various industries as a horizontal Payment Facilitator. Leading a team of supervisors and sales representatives, the Senior Sales Manager will be tasked with achieving sales goals through the development and execution of strategic sales plans that align with business objectives. Key qualities for success in this role include a strong grasp of payment processing, history in driving the implementation and execution of SaaS plans, working with digital leads, exceptional customer service skills, and the ability to guide, support, and empower the sales team

Reporting to the Sr. Director, the successful candidate will collaborate closely with cross-functional teams to ensure seamless service delivery to merchants and maintain high levels of customer satisfaction. Effective partnership within GoDaddy’s support partners and resources, such as Go-to-Market, Product Managers, L&D teams, will be crucial in meeting business goals and customer demands, contributing to our mission of revolutionizing the small business mid-market segment. 

The ideal applicant will have a proven track record in sales management, a comprehensive understanding of the payments industry and SaaS selling, and the ability to inspire and empower a high-performing team.

What you'll get to do...

• Lead and develop a team of 3 supervisors and 40 inside sales representatives in order to achieve sales targets and KPIs. The ideal candidate will also be responsible for preparing the team for rapid scaling, with a goal of doubling in size by 2025. 
• Develop and implement sales strategies to drive revenue growth and expand market share within the pay facilitator industry.
• Coach, mentor, and provide ongoing training to the sales team to enhance their skills and performance.
• Monitor sales performance and provide regular feedback to supervisors and representatives to ensure targets are met.
• Collaborate with cross-functional teams, including marketing, product, and operations, to support sales initiatives and optimize processes.
• Stay current on industry trends, market developments, and competitor activities to inform strategic decision-making.
• Build and maintain strong relationships with key clients and stakeholders to enhance customer satisfaction and retention.
• Prepare and present regular sales reports, forecasts, and analysis to senior management. 

Your experience should include...

• Minimum of 5 years of experience in sales management within the payments industry, with a focus on pay facilitation selling to brick and mortar SMBs.
• Proven track record of achieving and exceeding sales targets and driving revenue growth.
• Experience working with digital leads and implementing strategies to increase conversion rates.
• Strong leadership and mentoring skills to develop talent within the sales team.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with the ability to develop and implement sales strategies.
• Proficient in CRM software and sales analytics tools.
• Strong analytical and problem-solving skills.
• Ability to thrive in a fast-paced and dynamic environment. 

We've got your back...  We offer a range of benefits that may include paid time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.  

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.