COME301: School Onboarding Specialist

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Hiring Remotely in United States
Remote
Entry level
Edtech • Kids + Family • Social Impact
The Role
Provides onboarding and customer service support to middle schools partnering with JerseySTEM. Responsibilities include communicating with school liaisons, coordinating program setup, assisting with memorandums of understanding, parent flyers, and student rosters, and collaborating with team members before and after onboarding. The role requires approximately 3–6 hours weekly for at least six months and attendance at a weekly virtual meeting. This is an unpaid, pro-bono volunteer position.
Summary Generated by Built In
About JerseySTEM

All JerseySTEM roles are pro-bono (unpaid) positions.JerseySTEM is a mission-driven professional network of pro-bono contributors dedicated to improving access to STEM education and career pathways for underserved middle school girls in New Jersey.

Members contribute their professional skills and leverage their networks in service of the organization’s gender-equity agenda.Membership is a minimum six-month commitment of approximately six flexible hours per week and includes a $100 refundable deposit, returned after six months of active membership. K–12 educators, retirees, veterans, interns, and students are exempt from the deposit.

Overview

This is a pro-bono volunteer position.


JerseySTEM is looking for talented professionals across our departments to commit time and energy as long-term engagement for our mission to provide STEM education to underrepresented middle school girls.


The School Onboarding Specialist provides customer service support to the schools, helps the school through their onboarding and provides information and feedback to the school after the account is initiated.

Responsibilities
  • Manage middle schools onboarding  as they begin their partnership with JerseySTEM.
  • Effectively communicate with school liaisons to assist in the onboarding process
  • Partner with other team members  before, during and after the onboarding process to ensure effective program set-up
  • Help the school process:
    • The Memorandum of Understanding
    • The parents flyers
    • The students roster
  • Attend virtual team meetings weekly : (Sundays 6pm-6:30pm EST)

Qualifications
  • Genuine concern about/interest in solving the STEM education gender gap
  • Ability to establish and maintain connections with area schools
  • Resourceful, can-do attitude
  • Experience with K-12 schools as a parent, former student professionally
  • Outreach experience preferred
  • Comfort working in a ‘virtual organization’ with digital tools (G-Suite, Slack, Jira, salesforce)
  • Would be a plus if candidate has flexible schedule to allow for day time calls with the school admins during the work week

Time Commitment 


  • 3-6 Hours weekly
  • 6 months minimum

Skills Required

  • Genuine concern about or interest in solving the STEM education gender gap
  • Ability to establish and maintain connections with area schools
  • Resourceful, can-do attitude
  • Experience with K-12 schools as a parent, former student, or professional
  • Comfort working in a virtual organization with digital tools such as G-Suite, Slack, Jira, and Salesforce
  • Minimum six-month commitment
  • Availability for approximately 3–6 hours per week
  • Outreach experience
  • Flexible schedule for daytime calls with school administrators

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The Company
136 Employees
Year Founded: 2013

What We Do

JerseySTEM is a grassroots 501(c)(3) nonprofit that brings science, technology, engineering, and math education to middle-school girls in underrepresented New Jersey communities. It partners with socially responsible companies, youth organizations, colleges, universities, schools, and volunteers to provide hands-on and online after-school projects and inquiry-based learning. Its programs build teamwork, problem-solving skills, self-esteem, and pathways toward college, STEM careers, and future leadership.

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