Collision Customer Specialist

Job Description:

Collision Customer Specialist - Northern Illinois & Southern Wisconsin

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role

As a Collison Customer Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

• Leading sales efforts across all 3M products/portfolios into the collision repair segment of the 3M’s Automotive Aftermarket Division (US)
• Implementing sales programs, plans and policies as agreed upon with direct supervisor
• Determining priorities, frequencies, and call patterns to be most effective and productive
• Supporting headquarters, regional and zone campaigns, initiatives, and priorities
• Creating business plans for end users and providing solutions to everyday problems
• Tracking and measuring all sales activity in 3M’s customer relationship management (CRM) tool

Company Vehicle

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position

Your Skills and Expertise 

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution with Two (2) years of sales and/or Automotive Aftermarket industry experience in a private, public, government or military environment

OR –

• High School Diploma (completed and verified prior to start) from an accredited institution with six (6) or more years of Sales experience in lieu of the bachelor’s degree education requirement in a private, public, government or military environment

AND

• A current and valid driver’s license

Additional qualifications that could help you succeed in this role include:

• Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution in financial acumen
• Technical expertise and automotive repair industry knowledge
• Relationship builder with a competitive nature
• Well organized, self-starter
• Great time and territory management skills
• Experience working in adjacent markets (i.e. industrial, marine, government, aerospace, etc.)
• Experience working with digital solutions (inventory management, calibration, estimating, etc.)
• Experience as a manufacturing sales professional or distribution sales (warehouse or jobber)
• Experience effectively demonstrating products to a variety of key stakeholders or influencers
• Experience with Salesforce.com or other customer relationship management (CRM) tools

Work location: Remote

• Sales Territory: Southern Wisconsin and Northern Illinois

Travel: May include up to 25% domestic

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.

Applicable to US Applicants Only:The expected compensation range for this position is $113,752 - $139,031, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.

Good Faith Posting Date Range 08/10/2026 To 09/09/2026 Or until filled

All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/

3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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