- Acting as a team lead for Collections Coordinator roles
- Performing collections outreach for a portfolio of at least $40M, while always striving to exceed collection goals, lower DSO, and meet or exceed individual KPIs
- Having a sound judgment of industry, market trends, and internal processes to form an intelligent approach towards the escalation of collection issues
- Researching and reconciling misapplied or unapplied cash
- Completing assigned month-end tasks accurately and timely
- Strategically approaching customers to limit Basis' exposure and mitigate risk
- Accurately and consistently documenting all collections efforts in Basis' financial system, Netsuite
- Performing daily cash application timely and with 100% accuracy
- Assigning and ensuring all incoming inquires received thought Basis's ticketing system, Outlook
- Reviewing customers financial position and credit-worthiness using different tools and resources
- Providing backup coverage as needed
- Proactively engaging in periodically reviewing and updating existing policies and procedures
- Providing Raving Fan service to customers and colleagues
- Working with Billing and Sales to resolve customer issues timely
- Assisting with special projects for the Manager or Director as needed
- Acknowledging and embracing diversity of thought and opinion, and approach with Beeps, clients and vendors, regardless of background, culture, and organizational level. Specific examples include, but are not limited to:
- Engaging Actively in Diversity, Equity, and Inclusion (IDEA)
- Pursuing Continuous IDEA Development
- Cultivating an Inclusive Work Environment
WHAT YOU BRING TO THE TABLE
- 2-3 years of relevant work experience
- College degree in Business, Finance, Accounting, or similar
- Previous cash application and credit card experience, at least 2-3 years of working knowledge
- Previous accounts receivable and collection experience, at least 2-3 years
- Strong negotiating and problem-solving skills
- Excellent written and oral communication skills
What the Team is Saying
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What We Do
Basis Technologies is a leading global provider of automation software designed specifically for enterprise marketers. Our platform, Basis, is the industry’s only comprehensive digital media solution that seamlessly integrates programmatic, site-direct, advanced TV, search, and social media within a single interface. By unifying these functions, Basis simplifies complex and disconnected media operations, automates repetitive tasks, and minimizes manual processes, enabling marketing teams to focus on strategy and creativity.
Our software is built to consolidate various tools and systems, driving productivity while ensuring that advertisers maximize the performance of their multi-channel media investments. With features that streamline workflows and improve efficiency, Basis delivers a powerful solution for optimizing campaign outcomes across multiple channels.
Headquartered in Chicago, Basis Technologies is recognized not only for our innovative technology but also for our dedication to creating an outstanding workplace culture. Our commitment to our people and our customers underpins everything we do, as we continue to push the boundaries of what's possible in digital marketing automation.
Why Work With Us
Our mission is to make the ad industry better for everyone. We invest in our culture and support our employees – from development opportunities to competitive health and wellness programs. If you’re looking for a community that values your whole self, celebrates your wins, and has your back in challenging times – come change the industry with us.
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Employees work remotely.
Basis empowers employees to work where they thrive. As a remote-first company, we offer access to our Chicago HQ and shared workspaces across the U.S., ensuring team members always have the environment that best supports them.
