Collateral Service Specialist III

Job Description
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?
As a Collateral Service Specialist III within JP Morgan Chase, you will have the opportunity to join a dynamic and growing team in a fast-paced and challenging area. You will be responsible for reviewing post-closing loan documents, ensuring lien perfection, and maintaining the agreed quality for the transactions processed. You will also have the chance to actively participate in process improvements and solve problems independently. This role requires strong interpersonal skills, a client-focused approach, and the ability to work effectively in a team environment.
Job Responsibilities

• Review post-closing loan documents. Process involves review of specific documents for the deal to ensure document is in good order and index the documents according to Document review standards.
• Ensure lien is perfected and alerts are set up for further Collateral monitoring.
• Maintain the agreed quality for the transactions processed. They should also comply with set guidelines, procedures, rules and regulations; work as a team to achieve SLAs for the process and individual targets; and work towards process improvement.
• Research on any queries/ requests sent by the Business Partners/ officers and replying to the same.

Required qualifications, capabilities, and skills:

• Experience in loan servicing or a related financial services field.
• In depth understanding of legal and loan documentation, collateral perfection & documentation, compliance documents, uniform commercial code (UCC) filings and/or other related experiences.
• Strong client focus and ability to partner with various internal and external groups, build strong working relationship with technology, product and operations to succeed in delivery.
• Researching on any queries/ requests sent by the Business Partners/ officers and replying to the same.
• Active participation in process improvements by working with key members to create or suggest process improvements.
• Ability to act on their own to solve problems and make decisions. Ability to interact effectively with various levels of bank personnel and work in a team environment.
• Strong interpersonal and customer focus. Strong PC skills in Windows-based and Microsoft suite applications.
• Ability to work with limited supervision, receiving minimum instructions on new assignments. Ability to report and communicate results in a clear, attention to detail and accuracy, and concise manner at the appropriate level. Ability to multi-task effectively and leverage available resources.
• Detail oriented with a strong emphasis on quality; proven track record of driving results.
• Excellent verbal and written communication skills; cascades communications to team.

Preferred qualifications, capabilities, and skills:

• Bachelor / Master's degree with 2-3-year work experience preferably in banking industry.
• Prior customer service experience.
• Documentation Experience in banking industry preferable.
• Experience with loan servicing software and systems, such ACBS, VLS, LOAN IQ and proficiency in Microsoft Office Suite, especially Excel.
• Data Analysis: Proficiency in data analysis tools and techniques, with the ability to leverage data insights to drive decision-making and improve servicing operations.
• Meets or exceeds performance expectations. Not under performance coaching/performance improvement plan.

Shift Schedule: 2:30pm-11:30pm PHT, weekends off
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.