About Us
Finance of America helps homeowners 55+ access the equity they’ve built while staying in full control of their home and their financial future. Through a range of reverse mortgage solutions, we help customers shape the retirement they’ve earned while continuing to evolve how we serve and work together.
Joining Finance of America now means stepping into a period of momentum and growth, with teams actively shaping what comes next and opportunities to make an impact and grow your career.
To learn more about us, visit www.financeofamerica.com
Purpose of Role
Responsible for accurate and timely processing, organization, scanning, and tracking of original collateral and lender documentation. Ensures required documents are properly prepared and delivered to assigned funders while maintaining accurate records of all original collateral items. Works closely with the Funding and Purchasing teams to keep documentation organized and ensure daily collateral requirements are completed accurately and on time. This is an on-site, in-office position in the FoA Tulsa location.
Key Responsibilities and Expectations
- Reviews emails and Microsoft Teams messages at the beginning of each workday for corrected items, outstanding documentation, and incoming collateral.
- Opens, sorts, and logs incoming FedEx and UPS mail.
- Process and scans Notes and any additional collateral documentation for funders.
- Organizes funding packages according to funding date.
- Reviews physical funding packages and identify original collateral items and lender-required documents.
- Stamps and signs documents as required.
- Scans completed documents and email them to the assigned funders.
- Logs all original collateral items using the provided Excel spreadsheet and turn them into the Safe Coordinator or by the end of each business day.
- Communicates with the Funding, Purchasing, and Shipping teams regarding collateral and documentation needs.
- Ensures documents are processed accurately, efficiently, and within required timeframes.
- Follows company procedures for handling, tracking, and transmitting confidential documentation.
- Perform other duties as assigned.
Reports To
- Manager, Funding
Qualifications - Experience/Skills/Competencies
- Minimum 1 year of prior experience in an administrative role in an office setting.
- Strong attention to detail and accuracy.
- Ability to stay organized while handling multiple packages and documents.
- Ability to follow established procedures and meet daily deadlines.
- Basic computer skills and willingness to learn company systems and processes.
- Ability to use Excel, Outlook, and Microsoft Teams or learn these programs with training.
- Reliable and dependable attendance.
- Ability to communicate effectively with team members and other departments.
- Proficiency in MS suite.
Qualifications - Education - Required
- High School Diploma or GED
Compensation
The base salary range for this position is ($34,200 - $42,800) inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP.
Additional Information
The application deadline for the job opportunity is 11/26/2026.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Finance of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- At least 1 year of prior administrative experience in an office setting
- Strong attention to detail and accuracy
- Ability to stay organized while handling multiple packages and documents
- Ability to follow established procedures and meet daily deadlines
- Basic computer skills and willingness to learn company systems and processes
- Ability to use Excel, Outlook, and Microsoft Teams or learn these programs with training
- Reliable and dependable attendance
- Effective communication with team members and other departments
- Proficiency in Microsoft Office Suite
- High School Diploma or GED
What We Do
Finance of America Companies provides a diverse selection of lending products and services that meet customers’ financial needs throughout each phase of their lives. From home loans and reverse mortgages, to commercial real estate loans, to student loans, to a variety of other financial services, we deliver a positive customer experience and do business with a personal touch.
