Coding Quality Analyst Remote

Posted 47 Minutes Ago
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Hiring Remotely in Phoenix, AZ, USA
In-Office or Remote
60K-107K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Conduct inpatient coding quality audits, analyze compliance risks and trends, provide feedback and reporting, monitor regulatory requirements, support corrective actions, develop training, and collaborate with coding, CDI, quality, legal, regulatory, and client stakeholders. The role also maintains coding expertise, supports data integrity and patient safety initiatives, and helps ensure adherence to federal, state, organizational, and accrediting standards.
Summary Generated by Built In
Requisition Number: 2395544
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
Coding Quality Auditor is responsible for regulatory compliance audits, including but not limited to regulatory agencies, Quality metrics, and coding compliance. The Auditor will monitor changes to laws and regulations to ensure compliance with State and Federal laws, regulations and mandates. Establish and implement standard policies, procedures, and best practice across Optum Middle Revenue Cycle. This role is responsible for client facing meetings with the Quality Teams, CDI, and others directly related to accounts associated with prebill reviews, such as HAC/PSIs. This position must maintain solid client relationships and represent Optum360 in all aspects of its values.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Conduct internal monitoring/auditing of inpatient coding charts to identify process gaps and help the business address organizational risks
  • Analyze results of audits and monitoring processes to identify potential risks (e.g., risk assessments), and communicate as needed
  • Identify and analyze applicable patterns/trends (e.g., using data analysis, news reports, reported concerns) to identify potential compliance issues, and communicate as needed
  • Provide quality performance feedback by completing internal coding quality audits to the coding specialist staff, coding team leadership, and coding educators
  • Maintain and demonstrate expert knowledge of coding, coding operations, coding review of all coding staff (domestic and global) and best demonstrated coding practices; drives the integration of Optum360 Coding related business objectives within the client environment
  • Serve as the expert of applicable Federal, State, and local laws and regulations, Optum360's organizational integrity program, standards of conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Promotes a service-oriented culture within the organization and assures satisfaction with the quality and amount of support provided for departmental functions, initiatives, and projects
  • Communicate the potential impact of compliance issues and risks on our business, operations, and consumers to applicable stakeholders, including both segment-specific and enterprise-wide implications
  • Collaborate with applicable regulators (e.g., CMS) to prevent or address potential compliance issues within our organization
  • Collaborate with internal stakeholders across organization lines to help identify root causes of compliance issues, and support appropriate action to mitigate risk, as needed
  • Develop and/or deliver training on compliance issues and risks to applicable audiences
  • Consult with internal and external stakeholders to advocate and drive effectiveness of our compliance programs (e.g., government regulators, legal staff, vendors)
  • Partner with applicable learning organizations as needed to develop/implement compliance training offerings (e.g., Learning & Development)
  • Consult with applicable business partners to identify effective approaches to support/enforce compliance within their business
  • Provide input on business training programs as needed to promote inclusion of appropriate compliance content (e.g., specialized compliance training)
  • Assess and respond to the need for required compliance training among external stakeholders, as appropriate (e.g., vendors, delegated entities)
  • Act as liaison for all external quality stakeholders which include but not limited to compliance, core measures, patient safety, and premier data integrity
  • Support coding team leadership with quality data reporting and work with coding educators on opportunities for educational topics for coders
  • Other duties as needed and assigned by Optum360 leadership

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • High School Diploma/GED
  • AAPC or AHIMA (CCS, CPC, RHIT or RHIA) certification
  • 3+ years of Inpatient Facility coding and auditing experience
  • 1+ years of experience working collaboratively with CDI and quality leadership in partnership to improve reimbursement and coding accuracy
  • 1+ years of experience with computer assisted coding technologies and EMR (Electronic Medical Record) coding workflow
  • Intermediate level of proficiency with Microsoft Excel, Word, PowerPoint, and SharePoint
  • Advanced organizational skills required (ability to multi-task, produce rapid turnaround, and effectively manage multiple projects)

Preferred Qualifications:
  • Outpatient coding experience in a coder or reviewer role
  • Operational knowledge of health care related to Federal and State regulations, as well as standards from regulatory agencies and accrediting organizations (e.g., CMS, TJC)
  • Demonstrated ability to work with a variety of individuals in executive, managerial and staff level positions. The incumbent frequently interacts with staff at the Corporate/National, Regional and Local organizations. May also interact with external parties, such as financial auditors, third party payer auditors, consultants, and various hospital associations
  • Demonstrated ability to possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Optum360 and our client organization(s)

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • High School Diploma or GED
  • AAPC or AHIMA certification, such as CCS, CPC, RHIT, or RHIA
  • At least 3 years of inpatient facility coding and auditing experience
  • At least 1 year of collaborative experience with CDI and quality leadership to improve reimbursement and coding accuracy
  • At least 1 year of experience with computer-assisted coding technologies and electronic medical record coding workflows
  • Intermediate proficiency with Microsoft Excel, Word, PowerPoint, and SharePoint
  • Advanced organizational skills, including multitasking, rapid turnaround, and managing multiple projects
  • Outpatient coding experience in a coder or reviewer role
  • Operational knowledge of healthcare-related federal and state regulations and standards from regulatory and accrediting organizations, such as CMS and TJC
  • Ability to work with executive, managerial, staff, and external stakeholders
  • Honesty, integrity, caring, and ability to inspire and motivate others

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Paid time off is often regarded as generous, with meaningful accrual and flexibility to use it. While practices can vary by team, the overall time-off offering stands out as a relative strength.
  • Retirement Support — A 401(k) plan with employer matching is available and generally well-regarded for supporting long-term savings. It remains valuable, though candidates should verify the current match formula.
  • Parental & Family Support — Programs such as parental leave, family medical leave, and adoption assistance are included as notable elements of the total rewards package. These resources can meaningfully support work-life balance when applicable to the role and location.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
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Houston, TX
Hyderabad, India
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Madison, WI
Minneapolis, MN
Nashville, TN
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Philadelphia, PA
Phoenix, AZ
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Washington, DC
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