Cloud Team Leader

ARHS Spikeseed (Advanced AWS and Gold Azure partner) is looking for an experienced Cloud Team Leader (m/f) to join and lead its MSP Team.

Innovate, lead and drive success in a collaborative environment.

We are seeking a proactive Technical Cloud Operations/Managed Services Lead – who is  not afraid to combine managerial and hands-on activities.

In your scope is to oversee the day-to-day operations of our Cloud Managed Service Provider (MSP) team and drive excellence in cloud architecture and service delivery. This role is pivotal in ensuring service reliability, optimizing performance, and leading technical teams toward continuous improvement.

You will be entrusted with plenty of autonomy to drive the team and the service vision but are equivalently accountability for delivering high quality services to our customers.

You will be exposed to administrational, financial and people domains but are also accountable for them.

For the team you act as mentor and coach and must therefore still be able to execute hands-on to support the team on a day-to-day base.

We are looking  for a Technical Leader who wishes to carry the team and move ahead, not a manager.

Key Responsibilities

• Ensure the success of day-to-day MSP operations, including incident and change
• management
• Proactively improve our MSP service on a global level
• Manage team capacity, budget planning, and on-call rotations
• Develop and maintain the MSP Service Quality Plan
• Act as Product Owner you screen upcoming Cloud MSP trends and shape the mid[1]and long-term service vision and roadmap.
• Improve and maintain JIRA SDM workflows
• Create and manage internal and external support documentation
• Act on monitoring alerts using tools like Datadog
• Make strategic decisions on cloud architecture and infrastructure
• Drive automation and optimization across systems and processes
• Monitor KPIs and overall service health
• Generate reports for top management with actionable insights
• Identify and manage risks and opportunities
• Lead cross-functional technical teams and manage complex projects

Required Skills & Qualifications

• ITIL Certification (mandatory)
• Cloud certifications (at least one on AWS and Azure)
• Deep expertise in cloud architecture and operations (AWS, Azure, etc.)
• Strong hands-on experience with:
  • Kubernetes
  • Terraform
  • Ansible
  • Python
• Solid understanding of DevSecOps principles and CI/CD tools (e.g., GitHub Actions, Azure DevOps, Gitlab)
• Experience with cloud security, networking, and cost optimization
• Excellent communication and leadership skills
• Proactive mindset with a passion for continuous improvement
• Familiarity with scripting and automation
• 5–10 years of experience in a similar role

What We Offer

• A dynamic and collaborative work environment
• Opportunities to lead impactful projects
• Access to cutting-edge cloud technologies
• Competitive compensation and benefits

ARȠS?

Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.

We are composed of 16 entities across 8 countries that are unified by the Arηs Group, with more than 2500 consultants.

This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.

Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework.

Our Vision and Values

Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.

Our values are: caring, agility, excellence, innovation, continual improvement, and reliability.

Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability.

Our Culture

We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization.

Our Brand

The ArȠs (pronounce [aris]) name comes from Greek Mythology. ArȠs is the son of Zeus and the God of War – in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business.

Don’t hesitate! Join our team

What you’ll get:

An informal hierarchy and work environment:

Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.

An attractive salary package:

With an attractive salary and benefits package – including advantageous fringe benefits – you’ll be paid for what you love to do.

A strong corporate culture:

You’ll join a dynamic team of smart and ambitious people. From the way we hire, to the way we relate to our clients – our values from the foundation of the way we work.

Learning & development opportunities:

We constantly invest in our people and are committed to providing individual development opportunities to help you continue to grow and stay happy and satisfied at work.

Exciting projects:

You’ll take ownership of various projects for both public and private clients: calling for creativity and innovation, at the cutting-edge of technology.

A rock solid company:

With more than 250 customers, and 25% turnover growth in FY2022, you’ll join a business with a sustainable and growth-oriented plan.

But let’s talk about it face to face!

You have the qualities as listed above? Please, apply & send us your CV, which will be processed in full confidentiality.

You don’t have all the above requirements but own a great part of them? You can send us your CV too because we will give you the opportunity to grow up with us.