Red Arch Solutions is seeking a Cloud Systems Administrator to join our PRIME contract
on a small, dynamic team working with a federal agency in Washington, DC. The System
Administrator will be responsible for all operations and maintenance activities for an
AWS cloud-hosted analytic capability integrated with agency enterprise cloud-based
solutions. The ideal candidate will have significant background working with, and
troubleshooting, software deployed in Linux EC2 instances, OpenShift containers, and AWS console services and will possess knowledge of server certificates, AWS networking, logging, and software deployment techniques. The position is customer-facing, so excellent communication skills are required. The candidate must be a proven high performer/self-starter who is comfortable contributing to a variety of activities as a key member of a very small team.
- Background with MLDC and AI concepts and technologies is a plus.
- This position offers a unique opportunity to contribute to cutting-edge technology while supporting national security efforts.
Key Responsibilities:
- Provide support for implementation, troubleshooting and maintenance of an AWS-cloud hosted capability integrated with enterprise tools
- Support software deployment preparations and post-installation validation as part of the DevSecOps pipeline
- Provide Tier 1 (Help Desk) and Tier 2 problem identification, diagnosis and resolution of problems
- Facilitate and manage user access and user maintenance functions (account setup, user onboarding, access issues, external data source connectivity issues, etc.)
- Provide system security functions for continuous monitoring, logging, and auditing
- Provide performance monitoring and resolution for the system, working with external enterprise teams when necessary to identify and resolve issues such as bottlenecks, latency, or resource over/under allocation
- Perform routine maintenance of the system, such as planning for and implementing software and security patches, scheduling outages, monitoring logs and interfaces
- Develop efficient and repeatable processes, standard operating procedures, and automated methods for performing the system administration tasks wherever possible
Required Skills and Experience:
- Active TS/SCI with Polygraph clearance.
- Security+ certificate (eligible for Privileged User access)
- Strong understanding of Linux CLI, cloud-based networking, and systems administration.
- Strong experience with cloud-native development and tools, including AWS Lambda, EC2, S3, and other AWS services.
- Experienced with maintaining and documenting infrastructure as code (IaC)
- Experience with containerization and scaled deployments using OpenShift/Kubernetes
- Experience in working with Log Management tools for secure and efficient logging.
- Experience with Splunk for data collection and monitoring.
- Excellent problem-solving skills and the ability to troubleshoot cloud and infrastructure issues.
- Excellent communication skills
Desired Skills:
- Familiarity with CI/CD pipelines and tools such as GitLab CI, Jenkins, Artifactory and automated security scanning and testing frameworks.
- Experience with DPaaS
- Knowledge and experience with AWS MLSpace
- Experience with Gitlab Ultimate for code management, Agile Scrum-based project management and documentation.
- Knowledge of Elasticsearch and other log management solutions.• Knowledge of Zero Trust principles
- Knowledge of and experience supporting the Machine Learning Development Cycle (MLDC)
Qualifications:
- Monitors cloud performance. Performs cloud O&M administration. Solves cloud & virtualization issues.
- 12 years experience. (Education may count in lieu of experience AA-2 years, BS-4 years, MS-6-years)
- Experience managing AWS cloud resources. #CJ
Top Skills
What We Do
Red Arch Solutions is a premier U.S. small business providing its customers with state-of-the-art tactical and strategic intelligence, systems, and software engineering solutions, solving some of the most pressing and unique intelligence community challenges related to National Security.
Our employees are exceptionally skilled professionals; individuals who are dedicated to collecting, analyzing, creating and engineering the best solutions in support of critical missions. Red Arch Solutions takes pride in the success of our customers. The depth of our engineers’ experience combined with our breadth of exposure across the intelligence community enables us to provide value added, synergistic analytical and engineering support.
Unique to Red Arch Solutions is the focus on its employees. Our guiding principle is “People First.” We offer employees career mobility and stability, work-life balance flexibility, and individualized career paths. The loyalty of highly trained, skilled professionals is our key corporate asset.
Red Arch Solutions is an Equal Opportunity Affirmative Action Employer.
