Cloud Software Engineer (including OnCalls duties)

Job Description:

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences. 
We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

We are looking for someone able to:

• Maintain and enhance our existing software applications using Java and related technologies (including OnCalls duties)
• Provide support for the applications, performing day-to-day support tasks and assisting other teams
• Collaborate with cross-functional teams to understand requirements and propose solutions for optimization and improvement
• Conduct code reviews and provide recommendations for code refactoring and performance enhancements
• Troubleshoot and resolve complex technical issues, ensuring timely resolutions
• Design and develop scalable and efficient REST web services
• Collaborate with the team to implement and integrate OpenAPI specifications and Swagger documentation
• Implement and optimize SQL queries for efficient data retrieval and manipulation
• Leverage ElasticSearch to offload the application and enhance the search performance
• Work with monitoring tools such as NewRelic, Grafana, or Kibana to enhance system performance
• Explore and evaluate new technologies and frameworks to improve system architecture and development processes
• Mentor and provide guidance to junior developers, fostering their growth and development
• Ensure compliance with coding standards, best practices, and security guidelines
• Stay up-to-date with industry trends and advancements, sharing knowledge with the team

Qualifications:

• Proven experience as a Java Developer or similar role
• 2+ years experience in Java development and popular frameworks
• Solid understanding of web services (REST) and experience developing APIs
• Experience with containerization using Docker or Podman
• Proficient in version control systems like GIT
• Strong knowledge of SQL and experience with database optimization
• Familiarity with front-end technologies like TypeScript, JavaScript, HTML, XML, and JSON
• Knowledge with optimization and monitoring tools like ElasticSearch, NewRelic, Grafana, and Kibana is a plus
• Knowledge of Maven and Gradle, Scala is a plus
• Excellent problem-solving and troubleshooting skills
• Of curious nature and open-minded
• Ability to provide outstanding customer service, be a good listener, work well with others, and trusted by colleagues
• Strong communication and collaboration skills to work efficiently within a team and across departments
• Degree in computer science, information technology, or equivalent combination of relevant education and experience
• Fluent in English

Why choose Merkle?

Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients.

Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.

Collaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.

What’s in It for You?

Global Perspective: As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.

Flexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options.

Inclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member’s unique perspective is valued, and everyone is welcome.

Well-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.

Innovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.

Purpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society—where every contribution makes a meaningful impact.

Growth Opportunities: Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes. Explore opportunities in the whole dentsu network to expand your reach.

*many more attractive benefits are waiting for you, for more details regarding additional benefits, please ask your recruiter.

Ready to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."
We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.

#LI-MERKLE #LI-SOFI

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