Cloud Operations Support Engineer

Reposted Yesterday
Be an Early Applicant
Santa Clara, CA, USA
In-Office
108K-151K Annually
Junior
Cloud • Information Technology • Security • Software • Cybersecurity
Data Protection for the cloud era.
The Role
Supports and scales AWS and Azure cloud infrastructure in a FedRAMP-certified environment. Responsibilities include monitoring, production deployments, OS patching, incident response, troubleshooting, SLA management, Infrastructure as Code, automation, observability, security tooling, vulnerability remediation, and dashboard development. The role collaborates with DevOps, support, QA, and other stakeholders and participates in rotating Friday evening production deployments.
Summary Generated by Built In

About Druva

Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence.
Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world.

Visit druva.com and follow us on LinkedIn, X and Facebook.

About the Role

As a Cloud Operations Engineer at Druva, the industry leader in Cloud Data Protection and Management, you will play a key role in supporting, maintaining, and scaling cloud infrastructure within a fast-paced, complex, and FedRAMP-certified environment. Working under general guidance, your focus will be on developing professional expertise in cloud operations, addressing tasks of moderate scope, proactive monitoring, and assisting cross-functional teams to deliver reliable, highly available solutions for our growing customer community.

Responsibilities:

  • Participate in weekly team meetings, working closely with devops, support, and quality assurance
  • Monitor and manage all cloud infrastructure, including Friday evening deployments of production updates and OS patches
  • Support various AWS and Azure services being utilized and gain foundational expertise across primary infrastructure components

Incident Response and Troubleshooting:

  • Prioritize and address tickets related to server, network, and storage issues
  • Provide escalated support for problems and incidents
  • Ensure incident resolution is within the defined SLA (Service Level Agreement)

Automation and Monitoring:

  • Develop, maintain, and enhance Infrastructure as Code (e.g., Terraform, CloudFormation) and automation scripts for testing and deployment.
  • Configure and deploy supporting tools for proactive monitoring, observability, and security (e.g., Grafana, Prometheus/Thanos, Wiz, OpenSearch)

Communication and Collaboration:

  • Effectively communicate project updates and tasks to the Operations team and stakeholders in other departments
  • Collaborate with cross-functional teams to ensure seamless cloud operations

Expectations:

  • Support production deployments scheduled on Fridays between 5pm - 11pm PDT on a rotating basis
  • Take responsibility for identifying and resolving vulnerabilities in the FedRAMP environment
  • Develop and monitor dashboards to track real-time metrics

Experience & Skills:

  • Minimum of 2 years of related experience (or an advanced degree without experience, or equivalent work experience)
  • Proficiency in AWS and Azure services (or another Cloud Provider).
  • Experience with containerized applications (ECS, Kubernetes, Docker)
  • Experience with observability and monitoring (Grafana, OpenSearch)
  • Experience with an SIEM (Security Incident and Event Management) application
  • Familiarity with one programming language (Python, Go)
  • Familiar with Infrastructure as Code (Terraform, CloudFormation)
  • Knowledge of Linux operating systems deployments & patching (Ubuntu, RHEL)
  • U.S. citizenship is required to support Federal customer engagements. Existing or ability to obtain a U.S. government security clearance (Public Trust, Secret, or higher) is a strong plus.
     
     

Certifications (Bonus):

  • AWS, Azure, RHEL, CCNA
Why You’ll Love Working Here

Innovation is how we operate, not a side project. You’ll work in a culture that values bold thinking and continuous improvement, where global teams experiment, iterate, and turn new ideas into products customers can rely on.  

If you’re looking for high-ownership work, visible impact, and a culture that values innovation, collaboration, accountability, and growth—where you’ll be trusted to lead and empowered to build—you’ll thrive at Druva.

What We Offer

The pay range for this position is expected to be between $108,000 and $151,333/year; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time. 

Data Privacy Notice for Job Candidates:

For information on personal data processing, please see our Druva Privacy Policy

Druva is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected]

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

Skills Required

  • Minimum 2 years of related experience, an advanced degree without experience, or equivalent work experience
  • Proficiency in AWS and Azure services or another cloud provider
  • Experience with containerized applications, including ECS, Kubernetes, or Docker
  • Experience with observability and monitoring tools such as Grafana and OpenSearch
  • Experience with a SIEM application
  • Familiarity with one programming language, such as Python or Go
  • Familiarity with Infrastructure as Code tools such as Terraform or CloudFormation
  • Knowledge of Linux operating system deployments and patching, including Ubuntu or RHEL
  • AWS, Azure, RHEL, or CCNA certification

Druva Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Druva and has not been reviewed or approved by Druva.

  • Healthcare Strength — Health coverage is described as comprehensive in the U.S., with medical, dental/vision, mental-health programs, and an Employee Assistance Program. Day-one eligibility is cited, and feedback suggests healthcare is a strong part of the package.
  • Leave & Time Off Breadth — Time off is framed around a flexible Rest & Re‑Energize approach, with multiple mentions of open/unlimited PTO and paid holidays. Feedback suggests employees value the flexibility and immediate access to leave.
  • Parental & Family Support — Parental and family benefits include paid maternity, paternity, adoption, and family medical leave. Coverage extends to family-building support such as fertility and adoption expense funding, which feedback suggests is a differentiator.

Druva Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Santa Clara, California
800 Employees
Year Founded: 2008

What We Do

Druva delivers data protection and management for the cloud era. Druva Cloud Platform is built on AWS and offered as-a-Service; customers drive down costs by over 50 percent by freeing themselves from the burden of unnecessary hardware, capacity planning, and software management.

Why Work With Us

We are the leader in cloud data protection and cloud is the way of the future! With over $300M in funding and our Pre-IPO status, it is the perfect time to jump on board. Two of our company values are "challenger mentality" and "one team". We truly believe in the impact we can make together and we are not afraid to push the status quo.

Gallery

Gallery

Similar Jobs

In-Office
San Jose, CA, USA
214 Employees
105K-155K Hourly

Shield AI Logo Shield AI

Director, Enterprise Strategy and Operations (R5626)

Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
In-Office or Remote
4 Locations
190K-290K Annually

ServiceNow Logo ServiceNow

Product Manager

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Hybrid
Santa Clara, CA, USA
29000 Employees
127K-222K Annually

Samsara Logo Samsara

Principal Product Manager

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
United States
4000 Employees
137K-245K Annually

Similar Companies Hiring

Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
60 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
30 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account