Cloud Observability Administrator

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
As a Cloud Observability Administrator you will be an individual contributor and subject matter expert who will be working with a team of operations engineers and software developers to support and enhance our data collection and analysis capabilities used to monitor, maintain, and nurture our SaaS/Cloud environment.
What you'll do: Cloud Observability Administrator in the Enterprise will...

• Review machine logs, operational and performance data to look for patterns, create insights, and configure systems to automatically trigger on those insights.
• Support current and future SIEM/APM tools (Splunk, Uptrends, Datadog)
• Providing day-to-day support for all tools to ensure the availability, performance, and security of the SaaS/Cloud data platform.
• Create, define, and document our system processes, configurations, and upgrade process across Monitoring Tools.
• Write regular expression to extract interesting fields in Splunk.
• Write complex Splunk queries which would help team members to gain insights into their data.
• Assist with building advance dashboards and alerts.

What you'll bring:

• ZS welcomes candidates with degrees in Computer Science, Information Technology, or a related discipline
• 1+ years working as Splunk Developer/Admin.
• Excellent debugging and troubleshooting skills.
• Strong analytical, problem-solving, initiative and drive to contribute while being flexible and responsible in a dynamic environment
• Experience building automation using scripting languages like Bash/PowerShell/Python
• Splunk/APM tools certifications such as Splunk Power User/Splunk Admin.
• Knowledge of AWS concepts and working with Splunk AWS addon.
• Hands-on experience with APM tools like Datadog.
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India , visit ZS India office locations | Where we work | ZS .
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com