Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at accenture.com
THE WORK:
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As a ServiceNow ITSM consultant, you will be a part of Agile development team and perform hands on technical development work. The role will be based in Wellington with hybrid working opportunity.
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Deliver end to end automated solutions which include technical implementation of ServiceNow Platform, Core System and Applications
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Ability to architect, develop and convert customers legacy solutions into ServiceNow
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Organise and prioritise development effort, interfacing with vendors and management and coordinate with additional administrators
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Create and implement workflows, business rules, client scripts, data imports and exports
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Translate business requirements into technical requirements for defined user stories.
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Provide project team with ServiceNow configuration and customization expertise for defined features, including industry and ServiceNow best practices
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Building Service Catalog with Service Portal and fulfilment automation
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Integrating ServiceNow with cloud service providers' platforms
HERE'S WHAT YOU’LL NEED:
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Users, group and role administration including domain separation environment experience.
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Ability to identify root cause of ServiceNow performance issues and troubleshoot them.
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Expertise in ITSM ServiceNow applications:
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Projects may require security clearances requirement.
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DESIRED SKILLS & EXPERIENCE
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Experience working on a project managed in Agile and Scrum environment
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Experience in user story categorization, prioritization, effort assessment
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ServiceNow Certifications
Benefits of working at Accenture:
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18 weeks paid parental leave
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Long & short-term career break opportunities
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Structured career development program
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Local and international career opportunities.
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Certified as a Family Inclusive Workplace™
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Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
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We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!
WHAT WE BELIEVE
At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.
Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process, or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +64 44666056.
To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.
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About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Equal Employment Opportunity Statement for New Zealand:
At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.
Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process, or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +64 44666056.
To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.
Top Skills
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.