About this role
We are looking for a technical support engineer to join the Production Engineering team, working within Aladdin Engineering. A person who has a passion for technical troubleshooting, learning new technology tools and improving new procedures & processes. This role involves identifying trends and being a problem solver with a proven aptitude for quickly learning new technologies and proprietary systems. You will be a technical product expert during customer implementation projects, organize and implement the system deployment plans, while automating software integration and developing reports in compliance with applicable project requirements.
We have a broad and diverse skillset and are seeking a new team member to join us who will bring something additive and different. If you have a background in supporting critical applications and a track record in outstanding service delivery, we would love to speak to you!
Role Responsibilities:
- Build, update, and maintain tooling to deploy, upgrade, monitor, and maintain infrastructure hosted in AWS and Azure.
- Designing, implementing and working with automated solutions for cloud-based infrastructure.
- Developing or modifying scripts, code to automate tasks and meet business requirements.
- Contribute to a library of software that enables the smooth operation of BlackRock products.
- Help to suggest and design both short-term and long-term engineering solutions to improve existing operational workflows.
- Build relationships with stakeholders to understand their roles and requirements and clearly communicate with them on progress, challenges, and questions.
- Ensure resilience and stability through quality code reviews, unit and regression testing, and level two production support for owned tools.
- Collaborate with team members in a multi-office, multi-time zone environment.
Skills/Qualifications:
- 2+ years of industry experience in an engineering role.
- A degree specializing in Computer Science, Technology, MIS, Mathematics, Physics, Engineering or similar.
- Experience in a scripting language such as Python or PowerShell, including respective testing modules.
- Exposure to and understanding of cloud ecosystems such as AWS or Azure, including knowledge of their respective APIs for provisioning and monitoring particularly Terraform.
- Understanding of Agile work environments, including knowledge of Azure DevOps, GIT and CI/CD.
- Experience troubleshooting clients' technical issues, and experience working with engineering teams, sales, professional services, and customers.
- Experience with Windows Server environments.
- Excellent communication and presentation skills.
- Ability to work with teams across geography.
- Create and deliver best practices recommendations, documentation for internal wiki pages, and presentations.
Good to have:
- Experience with Linux server environments.
- Experience with Kubernetes environments.
- Previous experience working in the Financial Services or Technology industry.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.Similar Jobs
What We Do
As the world’s largest asset manager, BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement, home ownership and their children’s education. Our clients range from governments, foundations and other large institutions to those investing on behalf of individuals, including firefighters, nurses, teachers and factory workers.
BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven, focused on clients and risk management, and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone, helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world, Aladdin combines powerful analytics and a common language to help investment teams make faster, more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today.
At BlackRock, we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions, simplify complexity, and deliver investment strategies that meet people where they are. Whether it’s retirement planning, wealth building or navigating market shifts, we’re here to help clients invest more easily, more affordably and with more choice as we chart a path toward financial well-being together.
Learn more: Careers.BlackRock.com
Why Work With Us
Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.
Gallery
BlackRock Teams
BlackRock Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
BlackRock has 25,000 employees across more than 100 offices in over 40 countries around the world.
