*This role is not eligible for sponsorship*
RESPONSIBILITIES
- Design, implement, and optimize endpoint computing solutions, including Microsoft Intune, Microsoft 365, Azure, and VDI/DaaS platforms, to deliver secure, scalable, and user-centric digital workplace services.
- Develop and maintain automation solutions, including self-healing and automated remediation capabilities, to improve endpoint health, compliance, security, and operational efficiency.
- Monitor endpoint performance, availability, security, and compliance through established monitoring and alerting tools, and take appropriate action to resolve identified issues.
- Lead and contribute to cross-functional technology initiatives, including device lifecycle management, operating system upgrades, endpoint modernization, and digital workplace transformation efforts.
- Research, test, implement, and document endpoint technologies and best practices to support continuous improvement and operational efficiency.
- Configure, maintain, and support endpoint management policies and standards through tools such as Intune, Group Policy, and MECM/SCCM to ensure compliance and operational effectiveness.
- Create and maintain technical documentation, standard operating procedures, and knowledge base articles to support operational consistency and effective support of endpoint services.
- Oversee assigned vulnerability and threat management tasks, addressing risks through automation and standardization.
- Provide Tier 3 technical support for complex endpoint issues and collaborate with support teams, vendors, and business partners to facilitate timely resolution.
- Contribute to team knowledge sharing through documentation, process improvement recommendations, and participation in training and knowledge-transfer activities.
- Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
- Deliver a consistent, high level of service within our Serving More standards
- Other duties as assigned
Basic Skills
- Interpersonal/Customer Service Skills
- Written and Verbal Communication
- Ability to understand and follow directions
- Adaptable to change
- Basic Computer Skills
People Skills
- Leadership/Management Skills
- Ability to build collaborative relationships
- Ability to develop or mentor others
- Ability to work as part of a team
Technical Skills
- Organizational Skills/Detail Oriented
- Analytical Thinking
- Able to Multi-Task or Juggle Priorities
- Problem/Situation Analysis
- Technical Expertise
- Strategic Planning and Decision Making
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
- High School Diploma or equivalent required
- Associate's degree in information technology related field such as computer science, or equivalent relevant work experience
- Microsoft Certified Azure Administrator Associate or able to obtain within 6 months of employment
- Microsoft Certified Azure Virtual Desktop Specialty, Microsoft Certified 365 Fundamentals or Administrator
Desired Technical Skills:
- Advanced knowledge of the administration of MS Windows, Azure, Active Directory and M365 services such as Exchange, Purview, and Teams.
- Advanced knowledge of Windows operating system administration and support, Microsoft Office and M365 environments, Active Directory architecture and best practices, and Group Policy design, implementation, and troubleshooting.
- Experience with the deployment of software through an enterprise management tool, including the repackaging of software installers and drivers.
- Deep expertise in Virtual Desktop Infrastructure (VDI) technologies, including architecture, deployment, optimization, and troubleshooting of solutions such as Azure Virtual Desktop (AVD), Windows 365, and Citrix. Ability to design and implement scalable, secure, and high-performance VDI environments.
- proficiency in PowerShell scripting for automation, configuration management, and troubleshooting across Windows and cloud environments.
- Demonstrated hands-on experience with Microsoft Intune, including policy creation, device onboarding, and lifecycle management.
- Proven track record of leading or supporting Intune migrations (from legacy systems or other MDM platforms), including planning, execution, and post-migration optimization.
- Experience with automation and scripting tools such as Terraform, Ansible, and Python (in addition to PowerShell).
- Deep understanding of modern endpoint management concepts, including zero-touch deployment, self-service enablement, and automated remediation.
SCHEDULE
Typical office hours are M-F 8a-5p. This position is exempt and full-time. A minimum 40 hours is required per week. Position may require evening and weekend work to oversee implementations and problem resolutions.
Work from office locations in Newark, OH, Orlando, or Miramar, FL for candidates local to the area with the option for fully remote based on incumbent's home location.
Qualifications Education Required High School or better. Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma or equivalent
- Associate's degree in information technology, computer science, or a related field, or equivalent relevant work experience
- Microsoft Certified Azure Administrator Associate certification or ability to obtain it within six months
- Microsoft Certified Azure Virtual Desktop Specialty certification
- Microsoft Certified 365 Fundamentals or Administrator certification
- Advanced administration experience with Windows, Azure, Active Directory, and Microsoft 365 services
- Advanced knowledge of Windows operating system administration, Microsoft Office, Microsoft 365, Active Directory, and Group Policy
- Experience deploying software through enterprise management tools, including repackaging installers and drivers
- Deep expertise in VDI technologies, including Azure Virtual Desktop, Windows 365, and Citrix
- PowerShell scripting proficiency for automation, configuration management, and troubleshooting
- Hands-on experience with Microsoft Intune policy creation, device onboarding, and lifecycle management
- Experience leading or supporting Intune migrations, including planning, execution, and post-migration optimization
- Experience with Terraform, Ansible, and Python
- Understanding of modern endpoint management concepts, including zero-touch deployment, self-service enablement, and automated remediation
- Ability to provide Tier 3 technical support and collaborate with support teams, vendors, and business partners
- Ability to work occasional evenings and weekends for implementations and problem resolution
Park National Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Park National Bank and has not been reviewed or approved by Park National Bank.
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Retirement Support — A two-track retirement program combines an employer-funded pension with a matched stock ownership plan, an uncommon design that enhances long-term security. Plan materials highlight employer-paid pension credits alongside matching contributions to the KSOP.
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Healthcare Strength — Health coverage offers multiple medical options with the employer bearing most premium costs, plus dental and vision, and preventive care fully covered. This breadth positions core health benefits as a meaningful component of total rewards.
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Leave & Time Off Breadth — Paid time off includes vacation that scales with service, a robust holiday schedule, and paid leaves for childbirth, parental caregiving, and military duty. Long-term disability coverage is included for full-time associates.
Park National Bank Insights
What We Do
Banking is about relationships more than money. We’re a family of successful community banking teams led by strong, local leadership. We connect the convenience and resources of a national bank with hands-on, personalized service. Our commitment to serving with integrity and reliability has led to relationships that last generations. Our size and strength give customers flexible, banking options and convenience with extensive branch and ATM coverage. A wide variety of secure digital services help people manage their money anytime, anywhere. We want customers to bank the way they want and benefit from accounts that work for them. Whether it’s a home or vehicle loan, business loan or line of credit, our customer’s financial goals are our priority. At our core, we’re a community bank. From personal connections to large-scale partnerships, we work hand-in-hand to positively impact our communities, one customer at a time. THE ASSOCIATE EXPERIENCE: At Park, banking is about more than money, and your job is more than the work you do. Experience a career that ignites your passion to serve, unlocks your potential to grow and fuels the life you want to build for yourself and those you love. This is the official page for Park National Bank, headquartered in Newark, OH. Member FDIC. Equal Housing Lender
