We are seeking a skilled NOC Engineer with a strong focus on Linux system administration and application support. This role involves troubleshooting a range of issues, including database performance, network connectivity, and deployment failures. The ideal candidate will have hands-on experience with compute platforms such as Kubernetes and virtual machines, along with a solid understanding of various storage solutions. We are looking for high-performance engineers who are curious and capable of solving real-world problems.
Key Responsibilities:
- Monitor and maintain system performance to ensure the stability and reliability of applications and infrastructure.
- Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
- Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
- Identify and address performance bottlenecks in applications and infrastructure.
- Conduct root cause analysis for recurring incidents to develop long-term solutions.
- Improve monitoring solutions to proactively identify and mitigate issues before they impact services.
- Assist in the deployment and configuration of new applications and services, ensuring adherence to best practices.
- Develop and maintain scripts for automation of routine tasks and monitoring processes.
- Participate in on-call rotations and respond to critical incidents as they arise.
- Analyze system logs and metrics to identify trends and potential areas for improvement.
- Assist in capacity planning and performance tuning to ensure optimal resource utilization.
Qualifications:
- Strong expertise in Linux system administration.
- Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
- Solid understanding of database management and performance tuning.
- Hands-on experience with Kubernetes and virtual machines.
- Ability to diagnose and resolve complex technical issues across compute, storage, network, and database components.
- Strong analytical skills and intellectual curiosity; able to question existing processes and understand their implications.
- Self-motivated learner who can operate autonomously with minimal guidance.
- Excellent problem-solving abilities and a proactive approach to identifying and addressing challenges.
Note: Working Hour : 3 Rotating Shifts - Morning : 8am to 5pm MYT
- Afternoon : 4pm to 1am MYT
- Night : 12pm to 9am MYT
- Timing may change subject to US Day Light saving ahead by 1 hour
- Mode: Flexible Hybrid. Shift 1 &2 recommended to be in office 3 days a week. Night Shift currently fully remote.
- Location : Klang Valley
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What We Do
Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.
Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.
We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.
Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field
