Cloud DevOps Engineer

About us

At Blankfactor, we are dedicated to engineering impact. We are passionate about creating value by building best-in-class tech solutions for companies looking to transform, innovate, and scale. In every project, we aim to deliver work that moves the needle and drives measurable outcomes for our partners and clients. Our full-stack development, data engineering, digital product, and enterprise AI solutions cater to a range of industries, including payments, banking, capital markets, and life sciences.

We are headquartered in Miami, Florida, have offices in Bulgaria, Colombia, and Romania, and are rapidly expanding our global footprint. Our culture of engineering excellence, technical expertise, and care for both our clients and our talented workforce has made us one of the fastest-growing companies in America.

What you will do

We are seeking a Cloud DevOps Engineer with solid database experience responsible for designing, managing, and optimizing cloud-based database systems to ensure scalability, performance, and data security while supporting business-critical applications.

Responsibilities

Customer/client centricity  

• Ensures that cloud database services meet client expectations regarding reliability, performance, and security 

• Actively works to troubleshoot and resolve client issues related to cloud database environments, ensuring minimal downtime and optimal performance 

• Collaborates with clients to ensure that cloud database solutions align with their needs and support their operational goals 

Data & reporting 

• Gathers and analyzes data on database performance metrics, resource usage, and incidents in cloud environments 

• Produces regular reports that highlight database performance, cost management, and optimization opportunities within the cloud infrastructure 

• Ensures data accuracy in reporting to support strategic decisions regarding cloud database management 

Industry knowledge 

• Stays up to date with cloud database technologies, trends, and best practices, including platforms like AWS RDS, Azure SQL Database, or Google Cloud SQL 

• Applies knowledge of cloud database advancements to drive improvements in data management and retrieval efficiency

• Ensures the organization’s cloud database strategies are aligned with modern industry practices and innovations 

Innovation & design 

• Contributes to the design and optimization of cloud database architectures and suggesting improvements to enhance performance and scalability 

• Implements innovative cloud database solutions to improve data access, retrieval speeds, and security within the organization’s cloud environments 

• Assists in developing new strategies for cloud database management to enhance business operations and client experiences 

• Implementation of new projects as part of the development streams as well as platform improvements. Identification of issues, developing solutions, providing guidance and proposals, implementation, and support

Planning & prioritisation 

• Manages the prioritisation of cloud database tasks, such as updates, patches, and incident responses 

• Plans cloud database resource allocation effectively, ensuring high-priority issues are addressed promptly and efficiently 

• Works with other teams to coordinate database deployments and updates, ensuring seamless transitions and minimal disruption to service 

Product Knowledge 

• Requires a detailed understanding of cloud-based data products and database technologies that support the company’s offerings

• Familiarity with database architecture, cloud solutions, and how they support the scalability and reliability of products

Quality & controls 

• Conducts audits of cloud database environments to ensure security, compliance, and performance standards are consistently met

• Monitors cloud databases and implements quality control measures to ensure optimal performance and adherence to industry best practices

• Ensures that cloud database solutions are maintained according to organizational standards and effectively addresses any issues that arise 

• Manage, maintain, and support the database infrastructure, mostly Microsoft SQL 2016 and above

Strategic impact 

• Ensures that cloud database strategies and solutions align with the organization’s broader business objectives 

• Recognizes how cloud database performance impacts organizational scalability and agility, contributing to the company's success 

• Identifies ways to optimize cloud database resources to improve cost-efficiency and performance, ensuring alignment with strategic goals 

Leadership responsibilities 

• Developing skills - Seek opportunities to enable your own continuous development, and support the learning of others 

• Fostering teamwork - Work effectively with colleagues in and out of your team to deliver business priorities 

• Communicating with impact - Communicate clearly, using the appropriate channels  

• Delivering results - Agree, capture and manage your personal goals to ensure delivery  

Requirements

Technical Skills: 

• Previously used SQL monitoring and performance tools. 

• Demonstrable experience installing, scaling and maintaining MSSQL in HA architecture 

• Securing and safeguarding sensitive data and maintaining referential integrity 

• Architecting backup and disaster recovery strategies 

• Performance tuning T-SQL for high throughput environments 

Soft Skills: 

• Excellent verbal and written communications. 

• Excellent problem-solving skills 

• A passion for technology and the need to understand what is new, working with others to question ways of working, plan implementations, advancing the company and their knowledge

Experience:  

• Experience with Installation, Performance monitoring, Security, and high availability and backups

• Experience working with development life cycle models, including CI/CD pipelines

What you can expect as a member of the Blankfactor team

• Competitive salary aligning with industry benchmarks

• 25 days paid vacation

• Premium private health insurance coverage

• Sports benefits subscription

• $500 dedicated self-development budget

• Meal tickets

• Friendly office atmosphere

• Diverse client portfolio

• Cutting-edge high-tech stack

• Fintech Expertise: expertise in machine learning, data science, big data, and AI, driving innovation and cutting-edge solutions

• Continuous Learning Culture and Support

We believe that diversity of experience and background contributes to more robust ideas and a stronger team. All qualified applicants will receive consideration for employment without regard to religion, race, sex, sexual orientation, gender identity, national origin, or disability.