Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.
About Capco
Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.
We are:
- Experts in capital markets, banking and payments and wealth and asset management
- Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
- Committed to growing our business and hiring the best talent to help us get there
- Focus on maintaining our nimble, agile and entrepreneurial culture
Your Capco Day:
- Utilize innovative and data-driven approaches to design and execute tailored CLM strategies that optimize customer value and engagement, in alignment with Capco's mission to set the global standard in customer lifecycle management.
- Play a pivotal role in strengthening and expanding Capco's client network through excellent content delivery and relationship management, ensuring rapid implementation of solutions that contribute to the company's vision of revolutionizing customer lifecycle management stages and promoting growth.
- Conduct Business analysis in order to define Business requirements that are clear and understandable to your IT colleagues.
- Support the different business lines by following up on those business requirements by conducting testing for example, to ensure the functionality delivery quality.
- Report regularly and in a comprehensive matter, your progress and issues to the different key stakeholders.
- Be reactive and support the teams when an issue arises in order to fix / mitigate it quickly.
- Regularly update and consult with senior management on the progress and effectiveness of CLM strategies, providing reports and insights, work with CLM team to refine project & CLM best practices.
Your Capco Fit:
- Bachelor's degree in computer science, or a related field. A master's degree or professional certifications (e.g., BSI, Salesforce, Microsoft Dynamics) is a plus.
- Knowledge of the different business lines of a bank, their role and interaction with the general organization
- Key skills:
- Digital Onboarding: Expertise in digital onboarding processes for private clients and SMEs.
- Digital Channels (mobile, online banking, application): Proficient in optimizing and managing digital channels for client engagement.
- Digital Advisory / Omnichannel: Experience in implementing digital advisory services and omnichannel strategies.
- Digital Marketing / CRM: Strong skills in digital marketing and customer relationship management.
- Experience with CLM tools, such as Salesforce, BSI, HubSpot, EngageBay, for example.
- "Can-do" attitude - strong passion for business improvement and change finding joy and motivation in creating something new, ability to work in a fast-paced, deadline-driven environment and manage multiple priorities simultaneously.
- Good understanding of day-to-day production activities of the different business teams
- Strong problem-solving and business analysis skills
- Fluent English and German language coupled with presentation skills.
Ready to take the Next Step
If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of
business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance,
and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent.
TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients.
DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success.
DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions.
ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
Gallery
Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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