Description:
The Recruiting Coordinator will perform all related activities as necessary in order to fill current and upcoming studies. This position is responsible for ensuring strict protocol adherence during the recruitment process. Compensation includes a bonus program for each study filled.
The Recruiting Coordinator is responsible for pre-qualifying potential participants via their medical history and basic demographical information to ensure they meet the protocol qualifications. This position must also be able to discuss and explain pertinent aspects of the study with potential participants and assist them in getting scheduled for the study that best fits them per their medical history and schedule.
The Recruiting Coordinator ensures each study is on track and maintains participant schedules with confirmation and reminder calls. This position will assist in all aspects of office related tasks, including but not limited to, incoming and outgoing calls, sending and replying to multiple internal and external emails, and will assist walk-in participants as well. This position will be on the phone for the majority of the workday. Calls to/from participants only apply to those who have already expressed interest in our studies, there is no cold calling involved in this position.
DISCLAIMER: This is not a Human Resources related position.
Requirements:
- High school diploma or equivalent
- Minimum 1 year of overall business experience
- Prior customer service industry experience desirable
- Prior healthcare administration experience preferred
Outstanding Benefits:
- Retirement Savings Plan
- Paid Vacation
- Paid Holidays
- Paid Sick Time
- Personal Days
- Employee Assistance Program
- Life Insurance
- Health, Dental, Vision (Generous employer contribution)
- Long Term Disability Insurance
- Other Benefits
EEO Minorities/Females/Protected Veterans/Disabled
QPS is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. QPS prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. QPS conforms to the spirit as well as to the letter of all applicable laws and regulations.
Skills Required
- High school diploma or equivalent
- Minimum 1 year of overall business experience
- Prior customer service industry experience
- Prior healthcare administration experience
What We Do
QPS is a GLP/GCP-compliant contract research organization (CRO) delivering the highest grade of discovery, preclinical, and clinical drug development services. An award-winning leader focused on bioanalytics and clinical trials, QPS is known for proven quality standards, technical expertise, a flexible approach to research, client satisfaction and turnkey laboratories and facilities. We are passionate about our work, creating value for patients and customers while generating opportunities for employees to thrive. Since 1995, it has rapidly expanded from a tiny bioanalysis shop to a full-service CRO with 1100+ employees in the US, Europe, India and Asia. Today, it offers expanded pharmaceutical contract R&D services with special expertise in Neuropharmacology, DMPK, Toxicology, Bioanalysis, Translational Medicine, and Clinical Development. Through continual enhancements in capacities and resources, QPS stands tall in its commitment to deliver superior quality, skilled performance and trusted service to its valued customers.
