NaphCare is seeking to hire an experienced Clinical Services Director - Business Development to join our Sales team at the Corporate Headquarters in Birmingham, AL.
The Clinical Services Director, serves as the clinical bridge between NaphCare and prospective correctional healthcare partners — including county jails, state departments of corrections, and federal facilities. This role works directly with a potential partner’s operations and clinical leadership to identify patient care challenges and to connect those challenges to NaphCare’s clinical services and TechCare capabilities.
Responsibilities- Serves as the primary clinical point of contact for prospective correctional partners, building relationships with DOC and county leadership - including Commissioners, Deputy Commissioners, Sheriffs, and Jail Administrators — as well as Health Services Administrators, Directors of Nursing, Medical Directors, and facility operations leadership.
- Meets directly with prospective partners to understand concerns with their existing healthcare vendor, identify gaps in service delivery, and develop a clear, actionable plan for resolution.
- Translates identified patient care issues into NaphCare clinical solutions, drawing on NaphCare’s service lines and TechCare EMR capabilities to address the partner’s specific needs.
- Partners with NaphCare Clinical Operations and TechCare teams to develop and present proposed solutions, including workflow changes, staffing models, and technology-enabled care improvements.
- Supports the Business Development team throughout the sales cycle by providing clinical subject-matter expertise in meetings, site visits, presentations, and proposals — ensuring the client's stated needs and concerns are directly addressed in the proposed solution, and speaking credibly to clinical staff and leadership as a nurse with corrections experience.
- Holds a current, unrestricted license as a Registered Nurse
- Prior clinical experience in a correctional healthcare setting (jail, prison, or DOC facility) required.
- Direct experience with TechCare EMR preferred
- Strong understanding of correctional healthcare operations, patient care delivery, and applicable standards (NCCHC, ACA).
- Comfortable engaging with both clinical and operations leadership
- Excellent relationship-building, communication, and presentation skills.
- Willingness to travel, estimated at 30%
Physical Capabilities:
Must have the ability to stand for long periods, lift and move patients (up to 50 pounds), bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks like CPR, all while maintaining good balance and endurance throughout a shift.
Why Join NaphCare?
NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time! In addition to competitive salaries and generous employee benefits, we have opportunities for new graduates and experienced medical professionals, promote educational growth, and strongly support career advancement within the company.
NaphCare Benefits for Full-Time Employees Include:
- Health, dental & vision insurance that starts day one!
- Prescriptions free of charge through our health plan, beginning day one
- Lowest Cost Benefits!
- Employee Assistance Program (EAP) services
- 401K and Roth with company contribution that starts day one!
- Tuition Assistance
- Referral bonuses
- Term life insurance at no cost to the employee
- Generous paid time off & paid holidays
- Free continuing education and CMEs
Want a better idea of what it’s like to work in a jail? See what our RNs do:
NaphCare - Life as an RN - YouTube
If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I’ll be in touch.
Equal Opportunity Employer: disability/veteran
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Skills Required
- Current, unrestricted Registered Nurse license
- Prior clinical experience in correctional healthcare, such as a jail, prison, or Department of Corrections facility
- Direct experience with TechCare EMR
- Strong understanding of correctional healthcare operations, patient care delivery, and applicable NCCHC and ACA standards
- Ability to engage effectively with clinical and operations leadership
- Strong relationship-building, communication, and presentation skills
- Willingness to travel approximately 30%
- Ability to perform physical duties including standing, lifting and moving patients up to 50 pounds, bending, squatting, reaching, pushing, pulling, walking significant distances, and performing CPR
What We Do
NaphCare provides medical and mental healthcare services to jails and prisons. Founded in 1989, the company delivers correctional healthcare, technology, and administrative solutions for government agencies, including proactive care, pharmacy, dialysis, telehealth, medication-assisted treatment, electronic health records, patient portals, claims processing, specialty provider networks, and scheduling. Its mission is to improve and save lives in corrections through excellence and innovation.
