Clinical Research Coordinator II

Posted Yesterday
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Gilbert, AZ, USA
In-Office
Mid level
Healthtech • Biotech • Pharmaceutical
The Role
Coordinates multiple clinical trials from study initiation through closeout, including participant scheduling, screening, consent, visits, data entry, query resolution, regulatory documentation, specimen handling, safety reporting, and protocol compliance. Serves as a liaison among clinics, sponsors, CRAs, project managers, vendors, and study teams. Supports monitoring visits, trains team members, maintains essential documents, and ensures adherence to GCP, SOPs, IRB requirements, and participant safety standards.
Summary Generated by Built In

Description

JOB SUMMARY

(To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.) 

This individual will play a key role in the conduct of clinical trial activities, in accordance with all applicable regulations governing the conduct of clinical trials. The primary skills include logical thinking, the ability to prioritize, a “can-do” attitude, the ability to adapt quickly to changing business conditions, and strong interpersonal and team-building skills.  

The CRC II will have overall responsibilities for coordinating efforts with other study team members in order to achieve protocol objectives and corporate goals, including: 

ESSENTIAL DUTIES

  • Develop strong working relationships and maintain effective communication with study team members.  
  • Develop strong working relationships and become the point of contact for the clinic as well as the sponsor for clinic related activities. 
  • Manage multiple concurrent trials  
  • Assist with mentoring and training study team members  
  • Complete all protocol-related training  
  • Perform patient/research participant scheduling  
  • Collect patient/research participant history  
  • Collects and maintains source documentation  
  • Performs data entry and query resolution  
  • Collect and review required essential study documents and reports. Order supportive study supplies (e.g., contracts, IXRS, lab kits, non-clinical supply materials, imaging, and laboratory handling manuals, etc.).  
  • Adhere to an IRB-approved protocol  
  • Conduct the informed consent process of research subjects.  
  • Support the safety of research subjects, report adverse events  
  • Coordinate protocol-related research procedures, study visits, and follow-up and anticipate and mitigate potential non-compliance 
  • Assist with the screening, recruiting, and enrollment of research subjects.  
  • Facilitate pre-study, site qualification, study initiation, monitoring visits, and study close-out activities  
  • Collect, process, and ship laboratory specimens  
  • Follow ethical and professional codes of conduct and escalate noncompliance as needed 
  • Communicate with Stakeholders: CRAs, Project Managers, Patient Services, Account Managers, healthcare practices 
  • Adhere to the study plan by ensuring that all approvals are in place, vendors are qualified  
  • Comply with Elligo, Clinic, and Sponsor policies, standard operating procedures (SOPs), GCP guidelines, and documents data according to ALCOA. 
  • Comply with Elligo, Clinic, and Sponsor policies, standard operating procedures (SOPs), and guidelines. 

WORKING CONDITIONS

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. More in-depth information can be found in SOP's, working guidelines, policies, etc. 

Traveling CRC II positions will require (50%) travel for this position. Non-traveling will require (15- 25%) travel. 

Elligo is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Elligo are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Elligo will not tolerate discrimination or harassment based on any of these characteristics. In addition, Elligo will provide reasonable accommodations for qualified individuals with disabilities.

Requirements

KNOWLEDGE SKILLS AND ABILITIES REQUIRED

  • Minimum 3 years of experience coordinating clinical trials, including the activities listed above  
  • BS/BA in Life Science or related discipline or equivalent work experience  
  • Previous nursing experience in a clinical setting a plus  
  • CCRC certification a plus  
  • Demonstrated ability in positive relationship building, with strong verbal and written skills required.  
  • Knowledge of clinical trial terminology and practices required 
  • Demonstrated ability to coordinate complex protocols with overlapping timelines 
  • Prior GCP training and ability to explain importance of GCP guidelines 
  • Management of regulatory documents throughout trial lifecycle 
  • Ability to train others on key protocol elements and study task execution 
  • Able to clearly explain and enforce clinical research participant safety requirements including safety reports, ICF elements and role of the IRB 
  • Strong interpersonal skills with attention to detail a must 
  • Follow ethical and professional codes of conduct 
  • Take action to minimize participant risk 
  • Adhere to the study plan by ensuring that all approvals are in place, vendors are qualified  
  • Comply with Elligo, Clinic, and Sponsor policies, standard operating procedures 
  • (SOPs), GCP guidelines and documents data according to ALCOA 
  • Demonstrated proficiency with word processing, spreadsheet, database, and presentation software (MS Office skills such as Outlook, Word, Excel, PowerPoint, and SharePoint) and with clinical trial master filing systems.  
  • Ability to travel for Clinic activities, and attend investigator meetings or vendor visits/audits, as required.  
  • Strong organization/prioritization skills for the management of multiple concurrent projects 

Skills Required

  • Minimum 3 years of experience coordinating clinical trials
  • BS or BA in Life Science or a related discipline, or equivalent work experience
  • Strong verbal and written communication skills
  • Knowledge of clinical trial terminology and practices
  • Ability to coordinate complex protocols with overlapping timelines
  • Prior GCP training
  • Experience managing regulatory documents throughout the trial lifecycle
  • Ability to train others on protocol elements and study task execution
  • Knowledge of clinical research participant safety requirements, safety reports, informed consent forms, and IRB responsibilities
  • Strong interpersonal, organization, prioritization, and attention-to-detail skills
  • Ability to follow ethical and professional codes of conduct
  • Ability to minimize participant risk and ensure required approvals and vendor qualifications
  • Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and SharePoint
  • Proficiency with clinical trial master filing systems
  • Ability to travel for clinic activities, investigator meetings, vendor visits, or audits
  • Previous nursing experience in a clinical setting
  • CCRC certification
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The Company
350 Employees
Year Founded: 2016

What We Do

Elligo Health Research is an integrated research organization dedicated to accelerating clinical trials by connecting patients, physicians, and sites to research through healthcare. By embedding research into routine care and leveraging proprietary technology and EHR data integration, the company expands patient access, improves diversity, and reduces barriers to trial participation, helping sponsors and CROs run more efficient and inclusive studies.

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