Clinical Project Director, Operational Oversight

Posted 11 Days Ago
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Toronto, ON, CAN
In-Office
142K-264K Annually
Senior level
Healthtech
The Role
Lead and manage clinical project teams delivering complex, global multi-regional studies and programs. Develop and operationalize project delivery strategy, oversee study execution, manage risk, finances, scope changes and customer relationships, and drive cross-functional collaboration, quality, and continuous improvement. Mentor project staff and support business development activities including RFPs and bid defenses.
Summary Generated by Built In

Seeking a Clinical Project Management Director (Operational Oversight) in Canada:

Clinical Project Management Directors direct and manage the team responsible for clinical delivery of complex; global full service, multi-regional studies and/or programs. Has strategic decision-making responsibility for the project/program. Responsible for direction and management of portfolios and/or accounts from operational perspective ensuring that studies and/or programs are delivered on time and quality resulting in strong financial performance and customer satisfaction and in accordance with SOPs; policies and practices from pre-award to close-out. Focus on leveraging therapeutic expertise and IQVIA's suite of solutions to drive operational excellence and strategic leadership with our customers

Responsibilities

Essential Functions

• Contribute to the development of the project delivery strategy for Request for Proposals (RFPs). Participate in bid defense preparations. Lead bid defense presentations in partnership with business development for large, complex, multi-service, multi-region studies or programs. Understand project strategy and operationalize the agreed upon approach.

• Oversee the development of integrated study management plans with the core project team.

• Direct the execution of clinical studies as per the contract while optimizing speed, quality and cost of delivery and ensuring consistent use of study tools and training materials and compliance with standard processes, policies and procedures.

• Recognize systemic issues at program or portfolio level and identify solutions with the project teams, recommend actions to improve efficiencies and oversee the implementation of best practices, address escalation items with the customer.;

• Set objectives of the core project team according to agreed upon contract, strategy and approach, effectively communicate and assess performance.

• Collaborate with other functional groups within the company where necessary to support milestone achievement and to manage study issues and obstacles.

• Monitor progress against contract and prepare/present project information proactively to all stakeholders internally and externally.

• Responsible for the management and delivery of large and/or complex studies or programs of studies.

• May be responsible for portfolio management with one customer or therapeutic area.

• Proactively manage strategic risk (positive and negative) and contingencies and lead problem solving and resolution efforts.

• Achieve project quality by identifying quality risks and issues, responding to issues raised by project team members and planning/implementing appropriate corrective and preventative action plans.

• Serve as primary project/program/portfolio contact with customer and own relationship with key customer contact(s), communicate/collaborate with IQVIA business development as necessary.;

• Drive consistency of operational delivery across customer’s projects/programs/portfolio.

• Build the cross-functional project/program/portfolio team and lead their efforts, responsible for managing cross-collaboration of the core team and for overall project delivery to support milestone achievement and to manage study issues and obstacles.;

• Responsible for ensuring the financial success of project/programs/portfolio.

• Forecast and identify opportunities to accelerate activities to bring revenue forward.

• Identify changes in scope and manage change control process as necessary, identify opportunities to increase scope to assist the Customer's business needs.;

• Identify and communicate strategic lessons learned and best practices to promote continuous improvement.

• Participate in, champion and adopt function and/or corporate initiatives, changes and/or special project assignments, act as a client liaison, departmental cross-functional liaison and/or change agent.;

• Provide input to line managers of their project team members’ performance relative to project tasks. Recommend team members’ further professional development. Support staff development. Mentor less experienced project team members on assigned projects to support their professional development.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed

below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable

individuals with disabilities to perform the essential functions.

Experience

Typically requires 7 - 10 years of prior relevant experience.

IQVIA est un fournisseur mondial de premier plan de services de recherche clinique, d'informations commerciales et de renseignements sur les soins de santé pour les secteurs des sciences de la vie et de la santé.  IQVIA se consacre à accélérer le développement et la commercialisation de traitements médicaux innovants pour aider à améliorer les résultats des patients et la santé de la population dans le monde entier. Pour en savoir plus, visitez https://jobs.iqvia.com


IQVIA est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l’orientation sexuelle, l’identité de genre, l’origine nationale, le handicap, l’âge, l’état matrimonial ou tout autre statut protégé par la loi applicable.  Des mesures d’adaptation pour les candidats handicapés sont disponibles sur demande dans tous les aspects du processus de recrutement. Si vous avez un handicap qui nécessite une mesure d’adaptation, nous vous encourageons à contacter notre équipe d’acquisition de talents au [email protected], afin qu’IQVIA puisse soutenir votre participation au processus de recrutement.

IQVIA s’engage à faire preuve d’intégrité dans son processus de recrutement et applique une politique de tolérance zéro en matière de fraude des candidats. Toutes les informations et toutes les qualifications soumises dans votre candidature doivent être véridiques et complètes. Toute fausse déclaration, présentation trompeuse ou omission importante au cours du processus de recrutement entraînera la disqualification immédiate de votre candidature, ou la cessation d’emploi si elle est découverte ultérieurement, conformément aux lois applicables. Nous apprécions votre honnêteté et votre professionnalisme.

Veuillez noter qu'il est possible que nous utilisions l'intelligence artificielle (IA) dans le traitement de votre candidature. Cependant, nous utilisons l'IA uniquement pour aider notre équipe de recrutement à sélectionner ou à évaluer les candidatures, et non pas pour remplacer la prise des décisions par les membres de notre équipe.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law.  Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request. If you have a disability that requires an accommodation, we encourage you to contact our Talent Acquisition Team at: [email protected], so that IQVIA can support your participation in the recruitment process.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision-making.

La fourchette salariale de base potentielle pour ce poste, annualisée, est de $141,900.00 - $263,500.00. Le salaire de base réel offert peut varier selon plusieurs facteurs, notamment les qualifications liées à l’emploi telles que les connaissances, les compétences, la formation et l’expérience; l’emplacement; et/ou l’horaire (temps plein ou temps partiel). Selon le poste offert, des régimes d’incitation, des primes et/ou d’autres formes de rémunération peuvent être proposés, en plus d’une gamme d’avantages sociaux liés à la santé, au bien-être et/ou d’autres bénéfices.
The potential base pay range for this role, when annualized, is $141,900.00 - $263,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and wellness and/or other benefits.

Skills Required

  • 7-10 years prior relevant clinical project management experience
  • Experience directing/managing large, complex global multi-regional clinical studies or programs
  • Proven ability to develop project delivery strategy, lead bid defense and operationalize approach
  • Demonstrated financial management and forecasting experience for projects/programs
  • Experience managing cross-functional teams and mentoring less experienced staff
  • Knowledge of clinical research SOPs, policies, compliance and quality management

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
Bangalore, Karnataka
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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