Clinical Operations Manager (COM)

Posted 7 Hours Ago
Be an Early Applicant
Hiring Remotely in Athens, GRC
Remote
34K-66K Annually
Senior level
Healthtech
The Role
Lead country-level clinical trial execution and compliance: manage budgets, negotiate CTRAs, oversee submissions/approvals, ensure ICH/GCP and local regulatory compliance, coordinate cross-functional stakeholders, manage vendors and supplies, maintain clinical and finance systems, and act as SME/mentor to optimize country trial start-up and delivery.
Summary Generated by Built In

 Description of Roles and Responsibilities
This role is accountable for performance and compliance for assigned protocols in a country in compliance with ICH/GCP and country regulations, Sponsor policies and procedures, quality standards and adverse event reporting requirements internally and externally. Under the oversight of the SCOM or CRD, the person is responsible for budget/finance aspects, for execution and oversight of clinical trial country submissions and approvals and to ensure Site Ready.
Responsibilities include but are not limited to:

  • Ownership of country and site budgets. Development, negotiation, and completion of Clinical Trial Research Agreements (CTRA).
  • Oversees and tracks clinical research-related payments. Payment reconciliation at study close-out. Oversees FCPA, DPS/OFAC, and maintenance of financial systems.
    Experience Required • 5-7 years of experience in clinical research or combined experience in Clinical Research and Finance/Business
  • Financial forecasting in conjunction with SCOM /CRDs, other roles.
  • Executes and oversees clinical trial country submissions and approvals for assigned protocols.
  • Develops local language materials including local language Informed Consents and translations. Interacts with IRB/IEC and Regulatory Authority for assigned protocols.
  • Manages country deliverables, timelines, and results for assigned protocols to meet country commitments. Responsible for quality and compliance in assigned protocols in country.
  • Contributes to the development of local SOPs. Oversees CTCs as applicable.
  • Coordinates and liaises with CRM, CTC, CRA, (Finance and Legal if appropriate) to ensure country deliverables are obtained for submissions, budgets, CTRAs and local milestones.
  • Collaborates closely with Headquarter to align country timelines for assigned protocols.
  • Provides support and oversight to local vendors as applicable.
  • Oversees and coordinates local processes, clinical and ancillary supplies management, importing and exporting requirements, supplies destruction, local electronic/hard copy filing, archiving and retention requirements, and insurance process management.
  • Enters and updates country information in clinical and finance systems.
  • Ownership of local regulatory and financial compliance.
  • The position has a significant impact on how a country can deliver country-specific trial commitments and objectives especially during study start-up.
  • Required to in/directly influence investigators, external partners and country operations to adheres to budget targets and agreed payment timelines.
  • Works in partnership internally with GCTO country operations, finance, regulatory affairs, pharmacovigilance, legal and regional operations, HQ functional areas and externally with vendors and sites, IRB/IECs and Regulatory Authorities in submission and approval related interactions.
  • Through continual interaction with local clinical team/s successfully delivers clinical and financial contracts within fair market value.
  • Contribute or lead initiatives and projects adding value to the business
  • Contributes strongly to COM team and other Country Operations roles knowledge by acting as process Subject Matter Expert (SME), sharing best practices, making recommendations for continuous improvement, and providing training as appropriate/required.
  • Contributes to COM team knowledge by acting as buddy/mentor and sharing best practices as appropriate/required

Experience Required
5-7 years of experience in clinical research or combined experience in Clinical Research and Finance/Business

In today’s world, continuing to grow and expand your skills is as important as ever. Discover career possibilities and chart your own path at IQVIA.

The potential base pay range for this role, when annualized, is 34, 400 EUR - 66, 200 EUR. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Employee Referral Payment

Standard Referral Bonus Plan

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Skills Required

  • 5-7 years experience in clinical research or combined clinical research and finance/business.
  • Knowledge and application of ICH/GCP and applicable country regulations.
  • Experience with budget/financial management and forecasting for clinical trials.
  • Experience developing, negotiating, and completing Clinical Trial Research Agreements (CTRA).
  • Experience with payment reconciliation, financial systems maintenance, and FCPA/DPS/OFAC compliance.
  • Experience executing and overseeing country regulatory submissions and approvals; interacting with IRB/IEC and Regulatory Authorities.
  • Ability to develop local language materials and manage translations (informed consents, local documentation).
  • Experience overseeing vendors, site operations, and country deliverables to meet timelines and quality standards.
  • Experience managing clinical and ancillary supplies, import/export, destruction, filing, archiving, retention, and insurance processes.
  • Experience entering and updating country information in clinical and finance systems.
  • Demonstrated ability to influence investigators, external partners, and internal stakeholders to meet budget and payment timelines.
  • Ability to act as subject matter expert, share best practices, provide training, and mentor colleagues.

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
Bangalore, Karnataka
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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