Clinical Intern

| Waltham, MA, USA | Hybrid
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Description
Come join a winning team! Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.
While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.
We are seeking a Clinical Intern to join our team. This is a hybrid opportunity based out of Waltham, MA.
Job Summary
The Clinical Intern for the Office of the CEO assists the clinical workflow team, the customer relations team, and the Office of the CEO. This position is primarily an internally facing role and involves cross-departmental collaboration. It may involve interfacing with customers and vendor partners under supervision as needed to facilitate the business of the Office of the CEO. The position requires a strong work ethic, flexibility, and excellent communication skills. There should be a willingness to perform data entry, and learn how to coordinate logistics, internal and customer-facing communications, and involves exposure to event planning.
Duties and Responsibilities
Join the Imprivata team as an intern for the Clinical Team! The Clinical team supports sales, marketing, and is often in the field working directly with customers. As a member of the clinical team, you will:

  • Learn effective ways to collect and track data from the teams' efforts with customers and report on clinical team and customer relations activities, including customer touchpoints, using Salesforce, Microsoft OneNote, and other similar tools.
  • Prepare data and information for presentations and meetings.
  • Work with the clinical team to leverage the team's value with customers and internally.
  • Empower the marketing and product teams by working with the team to show the value in clinical workflows.
  • Learn about all products and services and gain an understanding of how Imprivata impacts healthcare.
  • Help prepare for tradeshows and conferences.
  • Help create, organize, and share reports and dashboards that reflect the teams' efforts.


With guidance and supervision from the Program Coordinator (PC) and other members of the Office of the CEO:

  • Support the PC as the communications liaison to coordinate joint projects between the clinical team /Office of the CEO and other departments, such as sales, marketing, and customer success.
  • Help prepare and distribute agendas, informational emails, and other communications to customers under the supervision of Office of the CEO staff to support major meetings, campaigns, and other initiatives.
  • Support coordinating logistics for Imprivata executives and invited customers for major conferences, events, and customer visits, including assisting with hotel accommodations, dining reservations, catering, and transportation options, and any other travel-related details.
  • Other duties as assigned and required but all team members of The Office to the CEO


Required Qualifications

  • Enrolled in an undergraduate institution, pursuing a bachelor's degree or higher.
  • Passion for learning and must be motivated and open minded.
  • Ability to function independently and be agile and an ability to work dynamically in a fast-paced environment.
  • Knowledge of Microsoft Word, OneNote, PowerPoint, and Excel and a willingness to become proficient.
  • Solid communication skills and the ability to work with internal stakeholders and customers alike.
  • Willingness to learn and adapt. Looking for people excited by the challenge of learning new tools and processes, who can adapt to rapidly changing priorities in a positive manner.


This position offers a total compensation range of $22.00 to $25.00 per hour. In addition, more information about Imprivata's benefit offerings can be found here. This range represents the high and low end of Imprivata's compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Hybrid #LI-TC1

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Technology we use

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An Insider's view of Imprivata

What's the biggest problem your team is solving?

The project I'm most excited about is the verticalization of the SecureLink Business Development team. I am excited to gain insight into untapped industries and getting our product into the hands of companies that need it most!

Jacob

Manager, Sales Development - Commercial

How does the company support your career growth?

Here we have room for growth, whether it is up or lateral. We also have enough people where you can draw off of other people's experiences and learn from them, but you're not lost in this vast expanse of other people. You are not pitted against each other. People actually do help each other out and they're willing to share their knowledge.

Rebecca

Regional Sales Manager

What are Imprivata Perks + Benefits

Imprivata Benefits Overview

Each path through life is unique. Imprivata employees enjoy a range of benefits designed to help them – and their families – stay healthy and financially prepared every step of the way.

From tuition assistance and treadmill desks to company-matched 401(k)s and pet insurance, Imprivata makes it easier for you to reap the rewards of hard work.

Culture
Volunteer in local community
Through Imprivata iCares, team members support initiatives that range from seasonal donation drives to hands-on building projects to long-term youth mentoring partnerships.
Partners with nonprofits
Imprivata partners with nonprofit organizations such as BuildBoston, Metropolitan Ministries, United Way, Crossroad for Kids, and more.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Our employees have the option to work 100% remotely, 50% remotely, or 100% from our physical offices located in the United States and internationally.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Imprivata's Flexible Spending Account helps employees cover out-of-pocket medical expenses with pre-tax contributions up to the IRS maximum annually.
Disability insurance
Imprivata offers both short-term and long-term disability benefits.
Dental insurance
Imprivata's dental plan covers 100% of the cost of preventative care, including topical fluoride and x-rays.
Vision insurance
Imprivata's vision insurance plan provides 100% coverage for annual eye exams after a $10 copay. Frames are covered up to $150 and contacts are covered up to $130.
Health insurance
Imprivata offers two health insurance plans with BCBS - a traditional PPO plan and a high-deductible health plan.
Life insurance
Pet insurance
Imprivata is offering pet insurance for employees through Nationwide. You can choose to cover dogs and cats, as well as various exotic pets.
Wellness programs
To promote wellness, Imprivata offers walking treadmill desks, financial wellness webinars, nutrition seminars, mental wellbeing initiatives, discounted gym memberships, and more.
Mental health benefits
Financial & Retirement
401(K)
Imprivata's 401(k) retirement plan allows eligible employees to defer from salary pre-tax and/or Roth post-tax savings contributions.
401(K) matching
Imprivata's 401(k) retirement plan provides a discretionary match of 50% up to 6% contributed by the employee; the match occurs in each paycheck.
Company equity
Employee stock purchase plan
Performance bonus
All full-time employees are eligible for the Imprivata bonus plan.
Child Care & Parental Leave
Generous parental leave
Imprivata offers up to 12 weeks of 100% paid parental leave.
Family medical leave
Imprivata offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Imprivata employees enjoy quarterly paid team outings, as well as company-wide annual holiday parties and other events, for all employees and a guest.
Free daily meals
Our onsite chefs in our Austin, TX office provide breakfast, lunch, and snacks to employees every day. YUM.
Free snacks and drinks
Imprivata has a fully stocked kitchen in every office, including unlimited snacks, coffee, and more.
Some meals provided
Our HQ in Waltham, MA provides a weekly catered lunch every Wednesday.
Company-sponsored happy hours
Onsite office parking
Imprivata employees don't worry about where they will park -- we have our own lots and garages.
Recreational clubs
Imprivata sponsors office sports leagues year round, including softball, basketball, volleyball, soccer, running, golf and more.
Home-office stipend for remote employees
Imprivata offers home office stipends to all of our employees.
Onsite gym
Professional Development
Job training & conferences
Imprivata offers a wide range of training programs to all employees, including functional bootcamps, in-house professional development, and knowledge sharing sessions.
Tuition reimbursement
Imprivata offers tuition reimbursement for all full-time employees for undergraduate degrees.
Lunch and learns
Imprivata hosts a lunch-and-learn series we call KSS (Knowledge Sharing Sessions), intended to help expand our employees' base of knowledge through informal talks/discussions.
Promote from within
Mentorship program
Continuing education stipend
Imprivata offers tuition reimbursement for all full-time employees for graduate degrees.
Continuing education available during work hours
Imprivata employees take at least one LinkedIn Learning course per quarter, attend monthly Knowledge Sharing Sessions, and have access to the Imprivata Learning Center, iLearn.
Online course subscriptions available
Customized development tracks
Paid industry certifications
Imprivata offers tuition reimbursement for all full-time employees for certification courses.

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