POSITION SUMMARY
Works with the Manager IT Clinical Informatics and Training of Mount Nittany Health to lead optimization efforts and assist in the design of workflows, process improvement, and quality initiatives as they relate to clinical used of the EHR used at Mount Nittany Health. Assists with the creation, maintenance, and presentation of a broad library of training materials targeting clinicians at Mount Nittany Health with primary attention to the correct and efficient use of the electronic health record (EHR) systems. This individual assists in the design of the education and training plan for EHR system and Mount Nittany Health specific applications. Develops expertise in assigned applications as well as business area and departmental workflows.
MINIMUM REQUIREMENTS
Education:
- Associate’s, Diploma, Bachelor's or Master’s degree in Nursing or related field, plus informatics training or other advanced degree.
Experience:
- One year of work in a clinical setting (nursing, patient care, etc.) which has provided the applicant with significant exposure to and knowledge of relevant operating policies and procedures, processes and interdependencies.
2. Experience managing projects preferred.
3. Previous experience with computers, relevant applications, and Epic systems is preferred.
4. Previous experience with providing education of software application or health care related training.
5. 0-5+ years of experience in supporting technology implementation and training with a strong understanding of healthcare workflows and processes and integrating technology into clinical practice and patient care
Knowledge, Skills, Abilities:
- Exercises strong interpersonal and communication skills, especially in the area of communication between technical and clinical staff.
- Skill in communicating complex processes using multiple communication methods (presentation, written, recorded, and electronic).
- Public speaking ability.
- Strong ability to use written and recorded communication techniques.
- Good understanding of Electronic Medical Record systems.
- Strong abilities in use Microsoft Office Suite products (excluding Access).
- Experience in a health care environment.
- Effective teaching skills are required.
- Organizational and motivational skills, including the proven ability to manage projects, meet deadlines, and positively motivate non-subordinate personnel to achieve desired actions and outcomes is required.
- Ability to work independently and/or collaboratively toward stated goals
- Interest in, and enthusiasm for technology and its potential for improving inter- and intra-departmental efficiency and effectiveness is a must.
License/Certification/Registration:
None
SUPERVISION RECEIVED
Receives supervision from the Manager IT Clinical Informatics and Training of Mount Nittany Health. Works independently and collaboratively to achieve established goals and objectives, consulting and collaborating with others in the collaborative team environment as appropriate.
SUPERVISION GIVEN
None
ResponsibilitiesESSENTIAL FUNCTIONS
1) Assists in development of optimized workflows for clinical needs as they relate to usage of the electronic medical record systems in use including the establishment and reinforcement of standard operating procedures, clinical competencies, staff education, and compliance with care standards.
2) Works closely with clinicians so that the clinical and organizational needs closely integrate with clinical workflow.
3) Participates in the design, implementation, and integration of Clinical IT systems and infrastructure.
4) Consults and coordinates with the Clinical Informatics Manager, as well as other IT Managers and Department and Operational Leaders.
5) Leads and executes initiatives to improve operational efficiency, patient satisfaction, and quality of care.
6) Remains current in health informatics in order to develop applications that increase efficiency in patient care.
7) Supports organizational change using communication and educational methods.
8) Uses key metrics to track and evaluate clinical performance outcomes. Analyze data to identify opportunities for improvement and to develop action plans that drive measurable results.
9) Provides leadership by developing educational frameworks to support the growth of licensed and unlicensed clinical staff. Design and implement training programs to improve staff proficiency and adherence to best practices in patient care.
10) Serves as an author, presenter, and maintainer of educational materials to include, but not limited to, formal lectures, On Line Media (static and video), one-on-one interaction with clinical staff, and social media.
NON-ESSENTIAL FUNCTIONS
Performs related and miscellaneous duties as assigned.
About UsSkills Required
- Associate's, diploma, bachelor's, or master's degree in nursing or a related field, plus informatics training or another advanced degree
- At least one year of work experience in a clinical setting, such as nursing or patient care
- Experience supporting technology implementation and training, with strong understanding of healthcare workflows and clinical practice
- Experience providing education on software applications or healthcare-related training
- Knowledge of electronic medical record systems
- Strong Microsoft Office Suite skills, excluding Access
- Effective teaching, public speaking, written communication, and presentation skills
- Ability to manage projects, meet deadlines, and motivate non-subordinate personnel
- Ability to work independently and collaboratively
- Project management experience
- Previous experience with computers, relevant applications, and Epic systems
What We Do
Mount Nittany Health is a progressive health system in Central Pennsylvania, providing high-quality patient care through Mount Nittany Medical Center, a 260-bed acute-care facility, and a physician group of more than 220 providers across 30+ specialties. It offers medical, surgical, diagnostic, outpatient, and community services across six counties, combining clinical technology with compassionate professionals while working to improve regional healthcare access and quality.







